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Voice Over Internet Protocol Providers (VoIP) in the US
IBISWorld, July 2009, Pages: 42
This industry covers all management units that provide Voice over Internet Protocol (VoIP) services to consumers, businesses and government. Essentially this industry report encompasses all voice services sent as data packets. There is a variety of infrastructure that can facilitate VoIP services with the two most popular being the PSTN and cable infrastructure, with the latter often referred to as cable VoIP. VoIP can also be provided by satellite, powerlines (broadband over power lines) and wireless (Wi-FI and WiMax). The provision of internet access services and cable television services are excluded from this industry report. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
Introduction
Carrier Competition Heats Up
This industry will become increasingly mature over the outlook. Despite the current growth phase in the life cycle of this industry, subscriber take-up rates will soon slow down. Further subscriber growth will be possible meaning carriers will be forced to compete fiercely for market share and economies of scale. This in turn will see further pricing pressures as well as higher customer retention costs.
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