The creation of shared services will generate a number of technical challenges for government agencies. Vendors need to be able to help vendors to address both the IT challenges of a shared service and the other questions about how the shared service will be run.
Scope of this title:
Shared services will generate demand for a wide range of IT services; A wide variety of shared service models will be used to meet different business needs; Many government agencies will move slowly up the solutions stack with shared services; The spread of Service Orientated Architecture (SOA) will drive shared services.
Highlights of this title:
This report will explore the technical and logistical questions lying behind shared services and how vendors can help to overcome them.
Reasons to order your copy: Adapting to the right shared service model will be crucial to success. Vendors will need to offer government the scale to cope with their technology needs. Pursing an SOA technology story will help in wining shared services deals.