When it comes to the performance of many business network functions like security, storage, and hosting, the enterprise market is increasingly more likely to turn to a managed services provider to perform these functions and is becoming less likely to perform them in-house. On par with managed services spending in the overall US market, we predict steadily increasing managed services (MS) spending growth in the enterprise market with an 8% CAGR through 2011. This report covers managed services adoption trends in the US enterprise business market. There are two main sections of this report. The first section focuses on demand for managed services, including managed services adoption trends for multiple business network functions. Also covered is demand for fully-managed IP telephony and fully-managed desktop solutions.
The second section focuses on enterprise managed services spending. Survey data tables that detail current and future demand for all surveyed business network functions are broken down to the enterprise sub-segment level.
The report is based upon primary research obtained in a recent survey that included 288 US enterprise business network decision makers.
This report is helpful to any service provider that is currently offering, or is planning to offer a managed service to decision-makers in the enterprise business market.