|
|
 |
|
Viewing report
|
|
|
|
Card Issuers’ Identity Safety Scorecard - Teaming Issuers and Cardholders Against One Enemy, to Strengthen Relationships and Security
Javelin Strategy & Research, July 2007, Pages: 31
Javelin’s Card Issuers’ Identity Safety Scorecard ranks issuers on their cardholder-facing identity fraud Prevention, Detection and Resolution™ capabilities. Leveraging the nation’s most comprehensive study on identity fraud, Javelin annually updates the Prevention, Detection and Resolution ™ criteria to measure issuers on their consumer-facing security features. The scorecard is based on these particular capabilities for the following key reasons: 1) consumer perceptions of identity fraud profoundly impact an issuer’s brand image and reputation; 2) effective partnerships with customers mitigate fraud and reduce losses; and 3) successful results create enhanced customer loyalty and retention. The nation’s top 25 credit card issuers were ranked on the services and measures they have implemented in partnership with customers to protect against identity fraud.
Primary Questions
- Which card issuers lead in customer-facing identity fraud Prevention, Detection, and Resolution efforts?
- How can issuers increase customer safety and reduce fraud costs while driving profitability through higher acquisition, selection and loyalty?
- What security services and features are the trends of the future?
Customers who bought this item also bought
2008 Card Issuers’ Identity Safety Scorecard: Customizing Account Controls to Fight Fraud and Strengthen Customer Loyalty
Fifth Annual Card Issuers’ Identity Safety Scorecard: Industry Makes Huge Strides in Fraud Detection
Card Issuers’ Identity Safety Scorecard –The Next Competitive Differentiator: Empowering the Customer
2008 Identity Fraud Survey Report Excerpts for Card Issuers: Identity Fraud Continues to Decline, But Criminals More Effective at Using All Channels
Credit Card Issuer Safety Scorecard: Ranking Top 39 Issuers on Fraud Safety Concerns
Online Banking Safety Scorecard: Banks Must Add Prevention and Detection Mechanisms to Reduce Identity Fraud
2007 Identity Fraud Survey Report: Identity Fraud Is Dropping, Continued Vigilance Necessary
2009 Identity Fraud Survey Report: Identity Fraud on the Rise But Consumer Costs Plummet as Protections Increase
2007 Banking Identity Safety Scorecard: The Wave of the Future is Multi-Channel Security
2008 Identity Fraud Survey Report: Identity Fraud Continues to Decline, But Criminals More Effective at Using all Channels
2008 Banking Identity Safety Scorecard: Authentication and Alerts are the Key to Acquire, Retain, and Empower Customers
Identity Fraud Protection Services: Double Digit Growth to Continue, Yet Confusion and Usability Issues Threaten Market Share
|
|
|
|
