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Natural & Fresh Food and Drinks 2003
Datamonitor, Feb 2004, Pages: 85
Chapter 1 EXECUTIVE SUMMARY 3 Hot topic 3 The future decoded 3 Action points 5
Chapter 2 THE FUTURE DECODED 12 Definition and introduction 12 Defining natural, organic and fresh concepts 13 Consumer trends in natural and fresh food and drinks 14 Consumers are losing confidence in the food industry 15 Growing health and wellness concerns are affecting purchases 17 Greater trust in natural and fresh foods is helping growth 19 More consumers are turning to natural and fresh goods 20 Category and country trends in natural and fresh goods 22 Natural and fresh consumer characteristics 26 Consumer education is key to attracting non-adopting consumers 27 Organic and natural consumers are demographically diverse 30 Key life events form ‘trigger points’ for natural food adoption 33 Consumer attitudes and behavior towards natural and fresh goods 36 Freshness is a key quality indicator for consumers 37 Consumers will increasingly seek proof of local authenticity 41 Consumers increasingly perceive natural to be fashionable 42 Consumers often adopt a phased approach to buying natural 43 The channel influences consumers’ perceptions 44 Buying behavior of natural buyers reflects attitudinal groupings 45 Natural consumers’ perception of improved taste and quality vary 49 Few core natural shoppers eat out 50 Consumers perceive natural food packaging to be bland 51 Consumers are willing to pay only small premiums for organics 52 Consumers are seeking innovative natural product propositions 59 Conclusions 62
Chapter 3 ACTION POINTS 64 Offer natural and fresh as solutions to consumers’ food fears 64 Ensure that all product claims are fully justified and supported 65 Develop sustained, targeted consumer education programs 66 Use promotional labeling presenting small ‘did you know’ facts 67 Tell the consumer the product story 68 Don’t assume consumers understand organic labeling 69 Make the distinction between organic and natural foods clear 69 Focus on certain consumers with targeted education 69 Increase efforts to promote “external” benefits of organics 69 Make use of ‘comparative advertising’ 70 Refine packaging to re-emphasize positioning 71 Promote natural and organic lifestlyes as cool 71 Pursue a holistic natural positioning through packaging 72 Focus campaigns on those likely to adjust purchases 72 Target seniors growing awareness and concern for health 73 Target the switching nature of the Newly Employed 73 Target Empty Nesters’ willingness to try new things 73 Target mothers who want their children to snack healthily 74 Pursue a “high quality, good taste” positioning 75 Enhance and promote product quality and taste first and foremost 75 Ensure natural and organic products are aspirational 77 Use packaging formats that enhance freshness 77 Avoid simply slashing prices 78 Focus on core natural buyers’ unmet service channel needs 79
Chapter 4 APPENDIX 80 Supplementary data 80 Report definitions 81 Research methodology 82 Bibliography 83 How to contact experts in your industry 85
List of Tables
Table 1: Percentage and total number of natural food and drink consumers, by usage status, by country, 2002-2007 21 Table 2: Value of European natural (including organic) food and drink markets, by key product categories, $bn, 2002-2007 22 Table 3: Value of US natural (including organic) food and drink markets, by key product categories, $bn, 2002-2007 23 Table 4: Value of European organic food and drink markets, by key product categories, $bn, 2002-2007 24 Table 5: Value of US organic food and drink markets, by key product categories, $bn, 2002-2007 24 Table 6: Organic market value and growth rates, by country, $bn, 2002-2007 25 Table 7: Fresh food and drink market value, by country, $bn, 2002-2007 26 Table 8: Change in consumption habits of European new families, by income segment, %, 2002 35 Table 9: FreshDirect 41 Table 10: Structure of the organic food retail market, 2002 45 Table 11: Profiling two types of natural and organic food consumers 47 Table 12: The European consumers’ willingness to pay for organic foods (% of consumers willing to pay premium) 55 Table 13: Attitudes of ‘occasional’ and ‘non-buyers’ of natural and organic goods towards buying more products if pricing issues were removed from the purchase evaluation, by category, 2003 57 Table 14: Increasingly new product offerings are positioned and marketed against natural ingredient contents 61 Table 15: A new approach to organic packaging - Yeo Valley’s yoghurts 71 Table 16: Green & Black’s packaging typifying the indulgent positioning required for organics 76 Table 17: Emphasizing a product’s freshness through visuals 78 Table 18: Organic agriculture, (# hectares, # farms, % of total), by country, 2001 80 Table 19: Definitions used in this report 81
List of Figures
Figure 1: Consumer interest change in foods by type - fresh, natural and organic % 2002-2003 13 Figure 2: Food issues and levels of concern, 2003 16 Figure 3: The change in consumers’ concern about health and well-being, 2002-2003 18 Figure 4: European consumers’ response to health and wellbeing concerns, 2003 19 Figure 5: Consumer trust in natural and fresh products relative to conventional food and drink products, 2003 20 Figure 6: Consumers perception about communication clarity in the marketing of organic and natural food and drinks, 2003 29 Figure 7: Age distribution of natural and fresh food and drink consumers, 2003 32 Figure 8: Age profile and purchase motivations for core, secondary and sporadic European consumers of organic and natural food and drinks 33 Figure 9: Consumer motivations for purchasing organics frequently, 2003 48 Figure 10: European consumer opinion on the current design of organic and natural product packaging, 2003 52 Figure 11: Consumer perception positioning for different classifications of food and drinks 53 Figure 12: Price premium that occasional and non-users of organics and natural products would find acceptable providing certain other conditions were met, 2003 58 Figure 13: Consumers’ opinions on what factors will increase their consumption of natural food and drinks, 2003 63
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