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Future of Unified Communications in Australia
Telsyte, Nov 2006, Pages: 13
In 2006, the Enterprise Communications market has finally found the ‘killer app’ for IP communications, which it has been searching for throughout the past 3-4 years of IP telephony’s boom. Unified Communications (UC) is the killer application which will drive IP telephony’s value to the finish line.
Although UC seems to be the answer to business communications needs, the market definition of UC is still under debate.
This Telsyte research note looks at current and future developments of Unified Communications in the Australian Enterprise Telephony Market. It discusses:
- The definition of Unified Communications and an analysis on alternative definitions;
- The impact of Unified Communications on existing enterprise telephony vendors;
- Challenges which vendors, channels, technology and end-users will face;
- Major success factors for Unified Communications;
- Uptake and adoption of Unified Communications in Australia today and in the future; and
- Matrix showing UC product offerings of 9 Major UC vendors (Alcatel, Avaya, Cisco, IBM, Microsoft, Mitel, NEC, Nortel and Siemens)
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