Overview 1 Catalyst 1 Summary 1 ENTERPRISE APPLICATIONS IN RETAIL BANKING 5 Extent to which Retail banks currently have or use enterprise applications 5 Retail banks that are considering investment in enterprise applications in the next 6 months 7 Retail banks that are considering investment in enterprise applications in 6 months to 2 years time 9 Retail banks preferred approach to buying enterprise applications 11 Size of investment in single biggest IT project in budget year 2006 13 Area of investment for single biggest IT project in budget year 2006 15 Technologies that Retail banks are currently outsourcing 17 Technologies that Retail banks are considering outsourcing in the next 6 months 19 Technologies that Retail banks are considering outsourcing in 6 months to 2 years’ time 21 APPENDIX 23 Breakdown of the Technology Trends sample by geography 23 Breakdown of the Technology Trends sample by company size 25 Breakdown of the Technology Trends sample by company revenue 27 Further reading 29 Ask the analyst 29
LIST OF FIGURES Figure 1: Extent to which Retail banks currently have or use enterprise applications 5 Figure 2: Retail banks that are considering investment in enterprise applications in the next 6 months 7 Figure 3: Retail banks that are considering investment in enterprise applications in 6 months to 2 years time 9 Figure 4: Retail banks’ preferred approach to buying enterprise applications 11 Figure 5: Size of investment in single biggest IT project in budget year 2006 13 Figure 6: Area of investment for single biggest IT project in budget year 2006 15 Figure 7: Technologies that Retail banks are currently outsourcing 17 Figure 8 Technologies that Retail banks are considering outsourcing in the next 6 months 18 Figure 9: Technologies that Retail banks are considering outsourcing in 6 months to 2 years’ time 20 Figure 10: Breakdown of the Technology Trends sample by geography 22 Figure 11: Breakdown of the Technology Trends sample by company size 24 Figure 12: Breakdown of the Technology Trends sample by company revenue 26
LIST OF TABLES Table 1: Extent to which Retail banks currently have or use enterprise applications 6 Table 2: Retail banks that are considering investment in enterprise applications in the next 6 months 8 Table 3: Retail banks that are considering investment in enterprise applications in 6 months to 2 years time 10 Table 4: Retail banks’ preferred approach to buying enterprise applications 12 Table 5: Size of investment in single biggest IT project in budget year 2006 14 Table 6: Area of investment for single biggest IT project in budget year 2006 16 Table 7: Technologies that Retail banks are currently outsourcing 17 Table 8: Technologies that Retail banks are considering outsourcing in the next 6 months 19 Table 9: Technologies that Retail banks are considering outsourcing in 6 months to 2 years’ time 21 Table 10: Breakdown of the Technology Trends sample by geography 23 Table 11: Breakdown of the Technology Trends sample by company size 25