This brief analyses the strengths and weaknesses of RIMs enterprise mobility offering. RIM has been rated according to its market impact (based on revenues), user sentiment (based on customer perceptions) and technology capabilities.
Scope
User sentiment: tracks end-users impression of RIM s products based on a survey of over 400 enterprise mobility users. Market impact: measures RIMs market impact based on its revenues and financial performance. Technology: an assessment of RIM s technology based on specific attributes and the availability of certain features.
Highlights
Mobility has only appeared on enterprises agendas over the last three or four years and the most popular solution has been push-email allowing real time mobilization of the corporate email inbox. Although penetration is relatively low, it is steadily increasing as mobility becomes part of the IT infrastructure. One of the key drivers of enterprise mobility investments is business process improvements. Mobility solutions allow employees greater flexibility and can help increase productivity by reducing dead-time whilst on the road or in the field. One of the consequences of this is the increase of interest in mobilizing corporate applications. Since the enterprise mobility market is still maturing, there are a number of noteworthy vendors that have emerged including both technology giants and niche players. The recent market consolidation and acquisitions have meant that the landscape is changing although there is still not a vendor that is able to provide a complete end-to-end solution.
Reasons to Purchase
Gain detailed knowledge of RIM s strengths with regards to technology, user sentiment and market impact. Enterprise mobility vendors can benchmark their own performance against RIM in various key criteria. Enterprise IT managers will gain valuable insight to improve their enterprise mobility purchasing decisions.
