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Hard Copy
Electronic
Contact Center Databook for SE Asia
Datamonitor, Nov 2007, Pages: 61
Description
Table of Contents
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Introduction
A statistical overview of technology deployments in contact centers
Scope
An overview of contact center technology trends in SE Asia Broken down by 12 different verticals across five different sizebands
Highlights
Statistical overviews of trends in contact center demand for in-house and outsourced agent positions in different vertical markets.
Reasons to Purchase
Determine rates of growth in emerging and mature vertical markets Understand new market opportunities in SE Asia
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