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Best Practices in Lean Six Sigma Process Improvement
John Wiley and Sons Ltd, Dec 2007, Pages: 304
What we've learned (or failed to learn) to compete globally
Why are some companies highly successful with their lean Six Sigma performance management initiatives, while most are not? Best Practices in Lean Six Sigma Process Improvement shows readers how to get process improvement going, and keep it going for many years. The key is an expended concentration on what are most important to customers, namely quality, response time, flexibility, and value. The author provides readers with valuable benchmarks and best-practice models based on results from his own extensive, long-ranging research, including hard data from 1,200 companies throughout the world.
About the author:
Richard Schonberger is President of Schonberger & Associates, Inc., providing lectures, seminars, and advisory services to industrial and business organizations worldwide. Originator of the term and concepts of world-class manufacturing, he is author of numerous books, as well as some 150 articles in periodicals ranging from Harvard Business Review and the Wall Street Journal to Quality Progress and the Journal of Cost Management. He has been awarded the Shingo Prize for Excellence in Manufacturing and the British Institution of Production Engineers' International Award in Manufacturing Management, and has received the Institute of Industrial Engineers (IIE)'s Production and Inventory Control Award.
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