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The 2008 Pfeiffer Annual: Training
John Wiley and Sons Ltd, Dec 2007, Pages: 336
Preface xiii
The Difference Between Training and Consulting:
Which Annual to Use? xix
Introduction to The 2008 Pfeiffer Annual: Training xxiii
Experiential Learning Activities
Introduction to the Experiential Learning Activities Section 1
Experiential Learning Activities Categories 4
Change Partners: Experiencing the Impact of Change 11
Beverly J. Bitterman
Ten Things: Overcoming Resistance to Change 17
Jean Barbazette
International Candies: Exploring Cultural Expectations 23
Dianne Hofner Saphiere
Black Sheep: Dealing with Diversity 31
Peter R. Garber
Changing Places, Facing Changes: Understanding
Feelings Evoked by Change 37
Deborah Spring Laurel
Creativity: Producing Change Through Chaos 43
Robert Alan Black
Topic is change focused
Who Am I? Challenging the Team 49
Robert Alan Black
Collaborative Tales: Using Reflective Analysis 55
Edwina Pio
Tools for Change: Identifying Your Role on the Change Team 63
Donna Goldstein and Dennis Collins
Corporate Box: Learning to Listen 67
Mark Rose and Greg Robinson
Alphabet Soup: Building Skills to Deal with Change 73
Cher Holton
Tic Tac: Deciding What to Do 79
Kathleen Finch
Clouded Visions: Avoiding the Perils of Prediction 89
Leonard D. Goodstein
Forty-Five: Reacting to Workplace Change 95
Sivasailam “Thiagi” Thiagarajan
Editor’s Choice
Introduction to the Editor’s Choice Section 103
Training and ASTD: An Historical Review 105
Vincent A. Miller
Inventories, Questionnaires, and Surveys
Introduction to the Inventories, Questionnaires, and Surveys Section 121
The Human Resource Development Liability Indicator 123
John A. Sample
Helping Leaders Learn to Lead 135
Homer H. Johnson
Articles and Discussion Resources
Introduction to the Articles and Discussion Resources Section 143
Changing Attitudes and Behaviors 147
Mel Silberman
Assertiveness: A Skill for Today’s Workplace 153
Narendra Kardam, Nikhil Kulshrestha, and Shruti Jain
Turbulent Change: Imagining the Future 167
Peter R. Garber
Living on the Edge: Leading Software Training Projects 175
Brooke Broadbent
Measurement of Stress in Organizational Roles:
Revalidating the Framework 187
Avinash Kumar Srivastav and Udai Pareek
Managing with Social Styles™: Ten Strategies 209
Mary J. Buchel
Getting Smart About System Change: Developing Whole-System IQ™ 217
Sherene Zolno
The W.I.T. Model for Debriefing Team Initiatives 223
Cher Holton
A Champion’s Role in Sustaining a Distance Learning Program 225
Aynsley Leigh Hamel and Zane L. Berge
Is Anyone Doing Formative Evaluation? 233
James L. Moseley and Nancy B. Hastings
Trainer’s Guides Revisited 241
George Hall
Applying Action Learning in Assessing Facilitation Skills:
An English National Health Service Case Study 247
Catherine Guelbert
Move It or Lose It: Using Interaction to Engage Adults 259
Gail Hahn
Learn-Ability: A Leader’s Most Important Competence 269
Aviv Shahar
Customer Dynamics: Utilizing Customer Feedback
to Improve Your Organization’s Performance 285
Carol Ann Zulauf and Karl E. Sharicz
Contributors 295
Contents of the Companion Volume,
The 2008 Pfeiffer Annual: Consulting 299
How to Use the CD-ROM 303
Pfeiffer Publications Guide 305
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