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SOA Governance in the Enterprise
Enterprise Management Associates, July 2007, Pages: 56


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2006 was a turning point for SOA, the year when the hype became reality. Multiple companies brought SOA to production, but reported that they faced multiple challenges in doing so. They told us that SOA was hard, and that the difficulties went beyond technology. Governance and control presented a major challenge, with the majority of the early adopters we interviewed citing governance as their top challenge. This paper is a response to that finding, and follows up the 2006 research with an exploration of SOA governance concepts and products.

This paper addresses the following governance related issues:
- Drivers for the Focus on Governance
- Organizational Governance
- SOA Governance
- EMA Research Findings: SOA Early Adopters
- SOA Governance Challenges
- SOA Governance Solutions

In 2006 EMA published three major research papers about Service Oriented Architecture (SOA) and extensively documented SOA-related solutions available in the marketplace.

The first of the three papers was entitled, “Service Oriented Architecture: Coming of Age in the Enterprise and the Marketplace”. This paper explored the theory behind SOA, Web Services standards, the differences between SOA and Web Services, and technical aspects of SOA that have relevance to enterprise management.

The second paper was entitled, “SOA Market and Products 2006: Current State, Future Directions”, and profiled enterprise management products relevant to the SOA market. It featured in-depth product profiles for 17 vendors in the SOA space.

The third and final paper was entitled, “SOA: A View from the Trenches”, and it was the findings of that paper that prompted this research on SOA Governance. That paper featured in-depth interviews with five successful SOA adopters, companies that EMA sees as being at the leading-edge of the industry in terms of SOA adoption.

2006 was a turning point for SOA, a year when the hype became reality. The companies included in our research proved that SOA is viable and does deliver big benefits to companies with the expertise and intestinal fortitude to undertake it. But these companies also told us that SOA was hard, and that, in many cases, the difficulty went beyond technology.

Besides technology, their big challenges were in two key areas: organizational factors and governance and control. In terms of organizational factors, while SOA delivers major benefits, it also requires both organizational change and executive awareness and sponsorship. This is particularly true during the initial stages, when the business is making a major investment and has to take it on faith that SOA will deliver incremental value. Building expertise, organizational buy-in and the first few SOA services take time and money. SOA’s Return on Investment (ROI) builds over time, but the initial ramp-up can be expensive.

Governance was another challenge they mentioned. When we asked these adopters what advice they had for other companies deploying SOA, they all cited planning and governance as a key challenge. In fact, four out of five cited it as their top challenge. As a result of these findings, EMA is following up the 2006 SOA research with an exploration of the SOA governance concept in more detail, and this paper is the result of that exploration.




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