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Top Sales Outsourcing Vendors, Black Book Survey 2007 Results
Orbys Black Book, Dec 2007, Pages: 30
1. Executive Summary
1 - Top Three Contributions of Outsourced Sales Initiative in 2007
2 - Top Five Reasons Organizations Will Continue to Outsource Sales in 2008
3 - Predicted Sectors of High Growth for Outsourced Sales Services 2008
4- Top 20 Sales Outsourcing Vendor, Final Rankings
2. Survey Results
1 – Summary of Raw Scores and Means, Top Twenty Vendors
2 – In-depth Analysis of Vendors by Criteria
1 -Vendor Overall Preference /Vertical Industry Recommendations
2 - Innovation
3 - Training
4 - Client Relationships
5 - Trust
6 - Breadth of Offerings, Client Types, Delivery Excellence
7 - Deployment and Outsourcing Implementation
8 - Customizations
9 - Integration & Interfaces
10 - Scalability, Client Adaptability, Flexible Pricing
11 - Compensation and Employee Performance
12 – Reliability
13 - Brand Image and Marketing Communications
14 – Marginal Value Adds
15 – Reliability
16 - Data Security and Backup Services
17- Support and Customer Care
18 - Best of Breed Technology and Process Improvement
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