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Business Trends - North and Latin American Retail Banking Technology (Customer Focus)
Datamonitor, Jan 2008, Pages: 55
Introduction
This report presents the views of 100 business and technology decision-makers in the Latin and North American retail banking sector, drilling down into IT strategy drivers and pinpointing key investment areas for 2008.
Scope
- Based on 100 interviews with Latin and North American retail banks
- Coverage of the North American markets: US and Canada
- Coverage of the Latin American markets: Argentina, Brazil and Mexico
Highlights
Upper tier banks show a bullish attitude towards future IT spending, with over 50% expecting to increase their budgets for 2008. Lower tier banks are more cautious about spending increases; but there are also fewer that expect a reduction in IT budgets.
Regulatory pressures are keeping banks focused upon compliance strategies; in the face of continued economic uncertainty, cost control has again risen in importance.
IT security is driving increased IT spend in over 80% of both upper and lower tier banks, with a majority of lower tier banks citing it as their highest priority. Of equal importance to upper tier banks are transaction and process monitoring, and operational risk management.
Reasons to Purchase
- Understand rapidly changing trends in end-user opinion to determine your go to market strategy
- Use robust primary data to plan your 2008 strategy with confidence
- Complements our European American Customer Focus report, DPTC0009
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