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Top Healthcare Information Technology Outsourcing Vendors & Advisors
Orbys Black Book, Feb 2008, Pages: 30


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Over 4700 qualified healthcare executive respondents ranked 100 comprehensive IT outsourcing services suppliers covering 880 contractual relationships, as part of the Black Book annual survey.

The Healthcare Industry is ultimately the most complex in needs, client essentials, data demands, regulation, legislation, revenue models, market sizes, geographies, core functions, non-patient care functions, and outsourcing niche vendors. The complexity of healthcare outsourced IT options and the growth of full-service Applications Outsourcing and full-service Infrastructure Outsourcing vendors has made decision-making more difficult. Nonetheless, Healthcare IT outsourcing is projected to be one of the fastest growing segments of outsourcing growth in 2008-2009.

The Black Book Healthcare ITO analysis and client-balloted satisfaction ranking of service suppliers provides prospective buyers, and arms them with the information to cut through mountains of outsourcing propaganda and sales proposals for suppliers.

Many vendors also use Black Book reports to benchmark performance and strategically improve their service operations based on client satisfaction responses.

This three-part analysis focuses on Healthcare IT Applications Outsourcing Vendors, Healthcare IT Infrastructure Outsourcing Vendors and Healthcare IT Outsourcing Advisory and Consultant Firms, including implementation specialists.

Key Benefits

Determine how your current ITO vendor is performing in other healthcare vendor engagements, and inspect the performance of vendors pre-RFP or pre-contract renegotiation.

TOP HEALTHCARE IT ADVISORS

88 ITO Advisors with qualified with a minimum of qualified and validated client ballots. 145 Firms were included by client ballots in the 2007 survey process. Only 41 confirmed at least one-third of their sourcing advisory practice dedicated to the idiosyncrasies of the healthcare market place client. The Top Twenty and the detail scores differentiations on their firms are revealed. Also included are best practices favored by clients in divisions of Healthcare ITO, BPO, and ITO/BPO.

VENDOR SERVICE MARKETS COVERED

Full detailed analysis on 18 Key Performance Indicators on the Top 20 vendors is provided for complete comparison on top twenty full service healthcare application outsourcing vendors including four primary functional areas of comprehensive healthcare applications outsourcing:

- PORTFOLIO & PROGRAM MANAGEMENT
- ENHANCEMENTS & CUSTOM DEVELOPMENT
- TRANSFORMATION & DEPLOYMENT
- MAINTENANCE, CONTINUITY & SUPPORT

Top twenty full service healthcare infrastructure outsourcing vendors including seven primary functional areas of comprehensive healthcare infrastructure outsourcing

- APPLICATIONS MONITORING
- HELP DESK
- DATA CENTER
- DESK TOPS
- STORAGE & SERVERS
- LAN WAN MANAGEMENT
- SECURITY SERVICES

Additionally Drill down is offered in Ranked format on the following areas of individuals and companies interested in specific areas or service groups in healthcare

- TOP TEN CLINICAL APPLICATIONS OUTSOURCING VENDORS
- TOP TEN FINANCIAL APPLICATIONS OUTSOURCING VENDORS
- TOP TEN REVENUE CYCLE MANAGEMENT OUTSOURCING VENDORS: CODING & REIMBURSEMENT
- TOP TEN REVENUE CYCLE MANAGEMENT OUTSOURCING VENDORS: DECISION SUPPORT
- TOP TEN APPLICATIONS OUTSOURCING VENDORS - PAYERS
- TOP TEN INFRASTRUCTURE OUTSOURCING VENDORS - PAYERS
- TOP TEN APPLICATIONS OUTSOURCING VENDORS - GOVERNMENT HEALTHCARE
- TOP TEN INFRASTRUCTURE OUTSOURCING VENDORS - GOVERNMENT HEALTHCARE

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