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Insurance Technology - CRM in Global Insurance (Review Report)
Datamonitor, Jan 2008, Pages: 32
This report combines the two briefs from the CRM theme for Q4 2007. Areas covered include market conditions and developments across the L&P and P&C sector, as well as strategies for meeting the market conditions.
Scope
- Covers the global market with specific emphasis on North America and Western Europe
- Forecasts CRM software license and subscription spend by region through 2012, with spend broken down by country and insurer type
Highlights of this title
Insurers must gain a full view of the customer in order to identify and grow the most profitable customers, and marginalize the customers that have little or no profit potential.
To capitalize on opportunities and to thwart competition, insurers must become customer centric. The insurers that master the customer relationship will witness a boom to the bottom line.
According to Datamonitor projections, global CRM license sales will grow 9% annually through 2012, reaching $440 million.
Key reasons to purchase this title
- Understand how to compete better in todays evolving insurance market
- Understand the current and future direction of CRM spending in the insurance sector
Customers who bought this item also bought
Customer Relationship Management Software Spending through 2012 in Insurance Western Europe (Databook)
Customer Relationship Management Software Spending through 2012 in Insurance North America (Databook)
European Higher Education Spending On CRM, 2007 - 2012 (Databook)
CRM in Global Insurance, 2007 - 2012 (Interactive Model)
Understanding the Opportunities for CRM In Global Insurance (Market Focus)
Protecting and Improving Insurers Margins with CRM (Strategy Focus)
US & Australian Higher Education Spending On CRM, 2007 - 2012 (Databook)
CRM and the Move to Constituent-Centric Government (Strategic Focus)
North American Spending on Electronic Health Records Through 2012 (Databook)
Customer Relationship Management in Global Insurance (Executive Presentation)
Future Spending of CRM Technologies, North America and Japan, 2006-2012 (Databook)
CRM Software Spending and Trends
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