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Survey of Library Services for Distance Learning Programs
Primary Research Group, April 2008
The Survey of Library Services for Distance Learning Programs presents benchmarking data from more than 100 college libraries worldwide concerning their programs for serving their distance learning students. This 145 page report gives extensive data, broken out by size and type of college, for public and private colleges, and for U.S. and Non-U.S. libraries.
Among the more than 500 tables of data presented is information about: use of real time chat and virtual reference services for distance learners; percentage of libraries that offer special classes for distance learners; future plans to offer information literacy courses to distance learners; policies on providing web pages, blogs or lists that specifically serve the needs of distance learners; number of interactive online tutorials provided to distance learners; state of relations between the library and distance learning instructors; percentage of libraries with equivalent of library orientation program for distance learners; the role that libraries play in distance learning orientation; percentage of libraries that maintain agreements with other colleges to offer library services to their students; percentage of libraries with an official liason to the distance learning program; percentage of libraries with a full time position devoted to distance learning; staff size for library distance learning staffs; policies on line item in the library budget for distance learning; evaluation of distance learners use of the library; evaluation of distance learners information literacy skills; distance learner attitudes towards the library; assessment of the reference needs of distance learners; electronic reserve policies for distance learners; spending on shipping costs to serve distance learners; library’s primary means of shipping books and other materials to distance learners; library staff responsible for serving distance learners; provision of remote assistance by the library in how to use the courseware management system; level of access to library databases provided to distance learners; copyright issues; annual salary of librarians devoted to distance learning.
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