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Bank Marketing Online: Moving into Prime Position
eMarketer, June 2008, Pages: 10

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Executive Summary

- Demographic Profile of US Internet Users Who Visited Bank and Financial Institution Web Sites, December 30, 2007-January 26, 2008 (% of total)

Who’s Banking Online Now?

- US Adult Online Bankers, 2000-2007 (% of Internet users and % of total population)

- US Adult Online Bankers, by Income, September 2007 (% of respondents in each group)

- Demographic Profile of US Internet Users Who Visited Bank and Financial Institution Web Sites, December 30, 2007-January 26, 2008 (% of total)

- Top 10 Bank and Financial Institution Web Sites among US Internet Users, Ranked by Visits, January 2008 (% market share)

- Highly Satisfied* Online Banking Customers at Top Five** US Banks, 2006-2008 (% of respondents)

Increasing the Number of Online Customers

Mobile Banking

- US Mobile Banking Users, 2007-2010 (millions)

Advertising Spending and Tactics

- Leading Banking Advertisers among the Top 100 US Advertisers, Ranked by Online Advertising Spending Growth, 2005 & 2006 (millions and % change)

- Banking and Financial Institutions among the Leading 100 US Advertisers with Lowest Percentage of Their Advertising Spending Going to Traditional Media**, 2006

Marketing and Community-Building with Web 2.0

Marketing Initiatives

Trends to Watch

- Customization

- Security

- Mobile Banking

- Social Media

- Conclusion

Related Information and Links

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