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Nordic ERP Market 2008-2009
Waagstein Research AB, June 2008, Pages: 34


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Insights into end-user spending and attitudes

- Large Nordic companies’ spending on ERP
- ERP replacement plans
- Most important ERP attributes and objectives
- Satisfaction with ERP systems
- Steps taken to improve ERP value

The purchasing behaviour and spending of Nordic ERP end-user companies are shaped by a number of different attitudes that in turn depend on the situation of the individual company as well as the external environment that it operates in such as the current economic conditions. In order to reach success in the market for ERP systems and related services it is vital to understand what these attitudes are and the factors influencing them.

Maximising benefits and minimising costs

The purpose of this report is to map out Nordic companies’ spending and attitudes regarding ERP systems. This is done by:
- Providing information on current and projected spending ratios for ERP systems in Nordic companies, taking into consideration the scope of the ERP implementation.
- Presenting the allocation of total ERP spending on IT resources such as software and staff.
- Reporting on Nordic companies views regarding the possibilities for ERP spending reductions.
- Presenting the priorities of Nordic companies by showing what their ERP objectives are and how they rank the importance of different ERP attributes such as user friendliness and ability to integrate with third-party systems.
- Showing the companies’ satisfaction as a whole with their ERP systems and with various aspects such as total costs and contribution to company revenue.
- Providing information on Nordic companies’ satisfaction with various cost factors regarding their ERP system such as implementation, integration and support costs.
- Showing the focus of the ERP investments by looking at the allocation of ERP spending on various investment objectives such as increasing business revenue.
- Providing information on Nordic companies activities and plans for improving the value of their ERP systems.

Answering your key questions:
- How much do Nordic companies spend on their ERP systems?
- How satisfies are companies with regard to ERP attributes and objectives?
- Which plans do large companies have for ERP replacements?
- Which are the most important ERP priorities currently?
- What do the companies do to improve the value of their ERP systems?


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