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Business Postal Services Market Assessment 2008
Key Note Publications Ltd, July 2008, Pages: 94
Executive Summary
1. Introduction
BACKGROUND
DEFINITION
2. Strategic Overview
BACKGROUND
MARKET DYNAMICS AND SEGMENTATION
Market Sectors
Total Industry Value and Growth
Table 1: The Addressed Letters Market (Excluding Document Exchange) by Volume (million items), Years Ending 25th March 2006-2007
Table 2: The Addressed Letters Market (Including Document Exchange) by Volume and Market Share (million items and %), Years Ending 25th March 2006-2007
Table 3: The Estimated Addressed Letters Market by Value (£m), Years Ending March 2006-2008
Distribution
COMPETITIVE STRUCTURE
Licensed Operators
Citipost AMP Ltd
City Link Ltd
CMS
DHL Express Ltd
DHL Global Mail (UK) Ltd
Document Outsourcing Ltd
DX Network Services
FedEx UK Ltd
Intercity Communications Ltd
LDS Cambridge Ltd
Lynx Mail
The Mailing House Group Ltd
Peoplepost Ltd
Post 123
Racer Consultancy Management Services Ltd
Secure Mail Services Ltd
Secured Mail Ltd
TNT Post UK Ltd
UK Mail
Zip Mail Ltd
ADVERTISING AND MARKETING
Table 4: Main Media Advertising Expenditure in the Business and Industrial Distribution/Carriers/Couriers Sector (£000), Years Ending March 2007 and 2008
Trade Fairs
Awards
UK Mail Awards/World Mail Awards
THE CONSUMER
Table 5: Awareness of Mail Providers in the UK (% of respondents), 2006 and 2007
Table 6: Usage of Mail Providers by Expenditure Segment (% of respondents), 2007
Table 7: Median Number of Items of UK-Addressed Mail Sent per Month by Industry Segment, 2005-2007
MARKET FORECASTS
Decline in Mail Volumes
Table 8: UK Direct-Mail Volumes (million items), 2003-2007
Table 9: The Forecast Letters Market by Value (£m), Years Ending March 2009-2013
3. Access Services
BACKGROUND
The Royal Mail Access Services
Mailsort
Walksort
Cleanmail
MARKET SIZE
Table 10: Financial Performance of The Royal Mail by Division (£m), Years Ending 26th March 2006, 25th March 2007 and 30th March 2008
Table 11: The Access Letters Market by Volume and Market Share (million items and %), 2005/2006 and 2006/2007
Table 12: Percentage Share of Letters Market by Segment, 2006/2007
MARKET TRENDS
Hybrid Mail
The Environment
Online Services
Consolidation
Royal Mail Postal Strikes
Mail Migration
KEY SUPPLIERS
DISTRIBUTION
4. End-to-End Services
BACKGROUND
MARKET SIZE
Table 13: The Estimated End-to-End Letters Market by Volume (million items and %), 2006/2007
INDUSTRY DEVELOPMENTS
VAT
KEY SUPPLIERS
Citipost AMP
Complete Management Solutions
DHL Global Mail
The DX Group
Intercity Communications Ltd
Zip Mail Ltd
MARKETING ACTIVITY
DISTRIBUTION
5. Supplier Services
BACKGROUND
MARKET SIZE
Table 14: Use of Franking Machines by Industry Segment (% of respondents), 2007
KEY SUPPLIERS
Consultancy
Condition 9 Ltd
Courir Ltd
Postal & Logistics Consulting Worldwide Ltd
Equipment
Electronic Reading Systems Ltd
Pitney Bowes Ltd
Fulfilment
Brightsource
Mailcom PLC
Software
Mosaic Online Systems Ltd
SAP for Postal Service
MARKETING AND ADVERTISING
6. An International Perspective
MARKET DEVELOPMENTS
Deregulation
MARKET SIZE
Table 15: Number of Mail Items Posted by Type by Territory, 2006
Table 16: Letter Post Volume by Type by Territory (billion), 2006
Table 17: Percentage of UPU Member Countries Offering an Advertising Mail Service, 2006
COMPETITOR ENVIRONMENT
Post Offices
Table 18: Post Office Networks, 2006/2007
World Mail Awards
7. PEST Analysis
POLITICAL FACTORS
VAT
Working Time Directive
ECONOMIC FACTORS
Bulk Mail
SOCIAL FACTORS
TECHNOLOGICAL FACTORS
8. Industry Dynamics
INDUSTRY RESEARCH
Interviewees
Questions and Answers
1. 'What Do You Consider to Be the Three Main Issues Facing the Industry Today?'
Peter Frings
Michael Mackay
Steve Lawson
Neil Fleming-Smith
Steve Patrick
2. 'What Do You Consider to Be the Three Main Trends Emerging From Deregulation?'
Peter Frings
Michael Mackay
Steve Lawson
Neil Fleming-Smith
Steve Patrick
3. 'Where Do You Think the Industry Will Be in 5 Years' Time? Who Will the Major Operators Be? What Services Will They Offer?'
Peter Frings
Michael Mackay
Steve Lawson
Neil Fleming-Smith
Steve Patrick
4. 'Do You Think Any Serious Challengers to Royal Mail For the `Final Mile' Services Will Emerge In the Next 5 Years?'
Peter Frings
Michael Mackay
Steve Lawson
Neil Fleming-Smith
Steve Patrick
5. 'Do You Think There Should Be Any Changes to the Way the Industry Is Regulated? If So, What?'
Peter Frings
Michael Mackay
Steve Lawson
Neil Fleming-Smith
Steve Patrick
Key Note Summary
9. Supplier Profiles
INTRODUCTION
BUSINESS POST GROUP PLC
Corporate Strategy
Strengths and Weaknesses
New Product Development
Brand Development
Innovations
New Research
Appointments
Advertising
Distribution
Profitability
Table 19: Financial Results for Business Post Group PLC (£000), Years Ending 31st March 2006-2008
Future Company Developments
CITIPOST LTD
Corporate Strategy
Strengths and Weaknesses
New Product Development
Brand Development
Innovations
New Research
Appointments
Advertising
Distribution
Profitability
Table 20: Financial Results for Citipost AMP Ltd (£000), Years Ending 31st December 2004-2006
Table 21: Financial Results for Citipost Direct Distribution (£000), Years Ending 31st March 2005 and 31st December 2005-2006
Table 22: Financial Results for Citipost DSA Ltd (£000), 35-Week Period Ending 31st December 2006
Table 23: Financial Results for Citipost International Ltd (£000), Years Ending 31st December 2005-2007
Future Company Developments
DHL GLOBAL MAIL (UK) Ltd
Corporate Strategy
Strengths and Weaknesses
New Product Development
Brand Development
Innovations
New Research
Appointments
Advertising
Distribution
Profitability
Table 24: Financial Results for DHL Global Mail (UK) Ltd (£000), Years Ending 31st December 2004-2006
Future Company Developments
DX SERVICES LTD
Corporate Strategy
Strengths and Weaknesses
New Product Development
Brand Development
Innovations
New Research
Appointments
Advertising
Distribution
Profitability
Table 25: Financial Results for DX Services Ltd (£000), Years Ending 30th June 2005-2007
Future Company Developments
THE ROYAL MAIL GROUP PLC
Corporate Strategy
Strengths and Weaknesses
New Product Development
Brand Development
Innovations
New Research
Appointments
Distribution
Profitability
Table 26: Financial Performance of The Royal Mail Holdings PLC by Division (£m), Years Ending 26th March 2006, 25th March 2007 and 30th March 2008
Future Company Developments
TNT POST UK Ltd
Corporate Strategy
Strengths and Weaknesses
New Product Development
Brand Development
Innovations
New Research
Appointments
Advertising
Distribution
Profitability
Table 27: Financial Results for TNT UK Ltd (£000), Years Ending 1st January 2005, 31st December 2005 and 30th December 2006
Table 28: Financial Results for TNT Post UK Ltd (£000), Years Ending 31st December 2004-2006
Future Company Developments
10. The Future
FORECASTS
Table 29: Predicted Changes in Mail Volume Over the Next 5 Years by Expenditure Segment (% of respondents), 2007
Table 30: The Forecast Letters Market by Value (£m), Years Ending March 2009-2013
11. Further Sources
Publications
General Sources
Government Sources
Bisnode Sources
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