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Effectively Managing Performance Measurement Systems
American Productivity & Quality Center (APQC), Sep 2004, Pages: 101

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Sponsor and Partner Organizations
Executive Summary
Study Findings

Chapter 1—Alignment
Chapter 2—Processes for Sustainability
Chapter 3—Enablers for Sustainability
Chapter 4— Impact of the Performance Measurement System
Chapter 5—Lessons Learned

Partner Organization Case Studies


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