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The Role of Evolving Technologies: Accelerating Collaboration and Knowledge
American Productivity & Quality Center (APQC), May 2008, Pages: 213
Sponsor and Partner Organizations
Executive Summary
Study Findings
Chapter 1 The Evolution of Social Computing
Chapter 2 KM 2.0—Enabling Strategies
Chapter 3 Using Enterprise 2.0 Tools
Chapter 4 Organizational and Cultural Issues— Balancing People, Process, and Technology
Chapter 5 Evaluating Current and Future Trends
Enterprise 2.0 Tools and Methods
Partner Organization Case Studies
Accenture
Hewlett-Packard
Royal Dutch Shell plc
Siemens AG
The U.S. Department of State
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