We recently completed a comparison of five market-leading Customer Relationship Management (CRM) solutions. Each solution was targeted specifically towards small enterprises. One of the evaluated products was Salesforce.com Professional Edition. The evaluation examined specific strengths and weaknesses to determine to what degree the product would make a good choice for a small enterprise implementing CRM.
This research note outlines several key points, including:
-Salesforce.com’s position in the spectrum of CRM offerings.
-A description of the Salesforce.com Professional solution.
-Salesforce.com Professional’s product strengths and challenges.
Salesforce.com Professional offers small enterprises a solid suite of CRM tools at an affordable price. The on-demand delivery model is especially valuable to small enterprises new to CRM.
