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The Technology Investment and Outsourcing Outlook: Spend Forecasts by Vertical Market
Business Insights, July 2008, Pages: 135


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The Technology Investment and Outsourcing Outlook is a new report that analyses the results of a proprietary end-user survey of 500 senior IT decision-makers from around the world, who were asked about enterprise technology investment and outsourcing priorities over the two years. It also provides an exclusive global market forecast for outsourcing and managed services to 2012, examined by outsourcing service portfolio, geography and vertical industry.

As the ‘credit crunch’ tightens, this report uses a combination of end-user survey data and proprietary market forecasts to provide an insight into the likely future trends in enterprise IT investment. It identifies the key technology areas that enterprises are planning to invest in over the next two years, as well as the technologies that they are most likely to outsource. Identify and target future outsourcing opportunities by product, geography and industry vertical with the help of this new report.

Key questions answered by this report...
-Which technologies do enterprises already outsource and which are they considering outsourcing over the next two years?

-Is there any enterprise demand for ERP outsourcing over the next two years?

-Which geographies and vertical industries represent the biggest opportunity for outsourcing and managed services providers between now and 2012?

-How likely are enterprises to outsource mobility over the next 24 months?

Some key findings from this report...
-The global market for outsourcing and managed services will grow at a CAGR of 4.7% between 2007 and 2012, to reach US$402bn.

-The outsourcing of technologies only increase slowly over the next two years. Presently, outsourcing services are used on average by 18% of enterprises participating in our end-user survey.

-Financial Services is by far the largest vertical opportunity for outsourcing and managed services. It is forecast to grow at a CAGR of 4.9% from US$79.9 billion in 2007 to US$101.6 billion by 2012. (25.3% of the global market).

-China and India represent the fastest growing global markets for outsourcing and managed services during the period, with a 2007-2012 CAGR of 26.9% and 22.9%, respectively.

-Voice/data convergence is the most outsourced technology in the US according to our survey, followed by mobile (17%) and security (17%). Business intelligence (at 9%) and IT systems management (at 11%) are the least outsourced technologies at US enterprises.

This new report will enable you to...
-Understand the market challenges facing enterprises in each vertical and how these will impact their technology investment and outsourcing decisions.

-Quantify the size and type of recent major IT projects by industry vertical across the Energy & Utilities, Government, Healthcare, Insurance, Media, Manufacturing and Retail sectors.

-Discover which technologies enterprises already outsource and those they will consider outsourcing over the next two years across Enterprise Applications, Business Intelligence, Security, Content Management, Mobility, IT Systems Management and
Converged Voice/data Networks.

-Forecast the future size of the global outsourcing and managed services market by geography, service portfolio and vertical industry.

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