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Strategic Analysis of Managed and Hosted Services Opportunities for Telecom Carriers in Asia Pacific
Frost & Sullivan, Aug 2008, Pages: 31
This Frost & Sullivan research service titled Strategic Analysis of Managed and Hosted Services Opportunities for Telecom Carriers in Asia Pacific (excluding Japan) provides an in-depth analysis of important characteristics of the Asia Pacific managed and hosted services market. Through extensive primary and secondary research, this analysis provides managed and hosted services providers with a detailed look at the dynamics of a fast-evolving market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to increase their footprint and penetration opportunities within the emerging managed and hosted services marketplace.
Market Overview
Rapid Global Developments Lead to Demand for Managed and Hosted Services in the Asia Pacific
The rapid growth in the Asia Pacific region especially as a center for global demand and supply has resulted in domestic businesses developing in size, geographical footprint, and technology. The increasing numbers of company branches, remote employees, and business partners have all contributed to the hike in demand for better connectivity, larger and more efficient data centers, collaborative applications, and sound security management. 'Such a market landscape offers significant potential demand for managed and hosted services in the Asia Pacific,' says the analyst of this research. 'These services allow Asia Pacific companies to benefit from faster business rollout, computing overflow provision, IT operational efficiency, specialized skill sets, and real-time management of mission-critical information and communication technologies (ICT) infrastructure and services.'
So far, large enterprises and multinational companies have taken the lead in the outsourcing of specific IT services or even the entire IT infrastructure management, while small and medium companies are yet to use these services on a major scale. The large and medium enterprises are showing a better understanding of managed IT services. As they get used to these, they are likely to outsource more of their IT requirements. Service providers too have built up credible portfolios of various offerings and telecom operators have set up data management centers. With a wide variety of offerings to choose from, enterprises are bound to opt for managed and hosted IT services.
Rising Cost of Retaining Well-trained Professionals Set to Boost Market
'Rapid technology evolution and growing pressure to do more with a limited ICT budget have resulted in many Asia Pacific organizations struggling to keep pace and equip their businesses with the required technological capabilities to facilitate key business processes,' notes the analyst. 'The high cost of maintaining a team of well-trained ICT professionals within a company is also preventing many Asia Pacific businesses from fully realizing the potential of their ICT infrastructure and coping effectively with growing regulatory compliance pressures.' Meanwhile, the greater maturity of the customers, larger number of market participants, and better understanding of the cost structure by the service providers will all lead to price pressures. The competitive pricing will also bring about the adoption of hosted or managed services by enterprises.
Market consolidation, mature customers, growing price pressures, and the emergence of utility computing and software-as-a-service models, will propel the market through a series of changes in value chain dynamics and customer needs over the next few years. 'It is critical for managed service providers to go beyond competition based on price and service portfolio and align their go-to-market strategies according to the business value creation that they can deliver to their target customers,' says the analyst.
Market Sectors
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:
By Service
- Managed network
- Managed hosting
- Managed communication
- Managed security
By Geographic Region
- Australia and New Zealand
- Greater China
- ASEAN
- South Korea
- India
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