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Australia - Enhanced Voice Reverse Calls IVR Speech Recognition
Paul Budde Communication Pty Ltd., Sep 2008, Pages: 13
The enhanced voice services market comprises a range of telephone-based services and includes value-added telephony services, reverse call (1800) or freephone and local rate numbers, and developments in speech recognition and Interactive Voice Response (IVR). This report looks at how some of these services have developed since the mid-1990s in Australia, and includes some valuable statistics on registered numbers and revenues. Some key IVR service providers, local and international, are also noted.
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