Section 2: Introduction and Business Perspective - Report Introduction and Objectives - Establishing the Business Need for Document and Records Management - Business Drivers for Document and Records Management - Compliance and Litigation Issues - Generic DRM Issues
Section 3: Design and Considerations - Architecture Options - Classification, Taxonomies, and Indexing - Search - Compliance and Discovery - BPM and Workflow Within DRM - Taking an Integration and Solutions Approach to DRM - Collaboration in DRM - Security - Managing Records for Long-term Retention - Auditing in DRM
Section 4: Implementation and Optimisation Strategies - Standards and Certification to Consider - Skills and Services - Best Practices in DRM - Building Solutions for Records Management - Managing Physical Records - Butler Group DRM Model - Butler Group Implementation Model - Case Studies
Section 6: Tables - Butler Group Document and Records Management Features Matrix - Butler Group Document and Records Management Product Capability Diagrams - Butler Group Document and Records Management Market Lifecycle Ratings
Section 7: Technology Audits -Datum International – KnowledgeWorker -EMC – Documentum 6 -IBM – IBM Content Manager, FileNet P8 -Interwoven – Interwoven Worksite (v8.3) and RecordsManager (v5.1) -Microsoft – Microsoft Office SharePoint Server 2007 for DRM -Morse plc – Wisdom Product Suite (version 7) -Objective Corporation – Objective (version 7) -Open Text – Open Text Records Management Portfolio -TOWER Software – TRIM Context -Vignette – Vignette Records Manager 7.2
Section 8: Vendor and Product Profiles -80-20 Software -Active Navigation -Adobe -Alfresco -Alliance Group -Autonomy ZANTAZ -CA -Cimage -Convera -Dexmar -Fabasoft AG -Fujitsu Software Corporation -Hyland Software -Hyperwave -IMR UK -InTechnology -Iron Mountain -Just Systems -Meridio -Mobius -Oracle -SAP -SAPERION -Symantec -ZyLAB
