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Billing and Customer Care Market Review
Analysys Mason Group, Oct 2008
Description
Table of Contents
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Executive summary
Billing and customer care market
Billing market Rating and pricing
- Mediation
- Partner and interconnect
- Business optimisation
- Real-time charging
Customer care market Customer relationship management
- Subscriber management
- Customer interaction
Market drivers and inhibitors Business drivers and inhibitors
- Infrastructure drivers and inhibitors
Business environment
Market definitions
Recommendations
Vendor comparison
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