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Branch Strategies for the 21st Century in European Retail Banking (Strategic Focus)
Datamonitor, Sep 2008, Pages: 23
The report looks at how banks are evolving their branch strategies, automating multiple teller functions and seeking to empower more sales activity.
Scope
- European retail banking
- Branch banking
Highlights of this title
Retail banks in Europe seek optimal design and organization of their branches. Teller operations, are necessary but dont generate profit, so they seek to boost he sales potential within branches, which does generate profit but needs to be supported by the appropriate training and technologies.
Key reasons to purchase this title
- Gain an insight into banks thinking about how best to use their retail branches
- Understand how tech vendors and branch designers are seeking to address banks requirements in this area
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