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2008 Europe - Telecoms, Mobile and Broadband in United Kingdom and Ireland
Paul Budde Communication Pty Ltd., Nov 2008, Pages: 203

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1. UNITED KINGDOM 1
1.1 Key statistics 1

1.2 Telecommunications market 2
1.2.1 Overview of the UK’s telecom market

1.3 Regulatory environment 4
1.3.1 History
1.3.2 Regulatory authority
1.3.2.1 Office of Communications (Ofcom)
1.3.2.2 Ofcom’s Strategic Review
1.3.3 BT’s structural separation
1.3.3.1 Openreach
1.3.4 Telecom sector liberalisation in the UK
1.3.4.1 Privatisation of British Telecom
1.3.4.2 Interconnect
1.3.4.3 Access
1.3.4.3.1 Statistics
1.3.4.3.2 Bitstream access
1.3.4.4 Number Portability (NP)
1.3.4.5 Carrier PreSelection (CPS)
1.3.4.6 Wholesale Line Rental (WLR)

1.4 Major fixed network operators in the UK 11
1.4.1 New regulations
1.4.2 British Telecom
1.4.2.1 Company restructure
1.4.3 KCOM
1.4.4 Cable & Wireless (C&W)
1.4.5 Virgin Media
1.4.6 COLT Telecom
1.4.7 THUS
1.4.8 Carphone Warehouse
1.4.9 Post Office re-entry
1.4.10 Orange
1.4.11 BSkyB

1.5 Telecommunications infrastructure 20
1.5.1 National telecom network
1.5.2 Next Generation Networks (NGNs)
1.5.2.1 Cable & Wireless
1.5.2.2 COLT
1.5.2.3 BT’s 21CN
1.5.2.3.1 Web21CN
1.5.2.4 Cable telephony
1.5.2.5 Fibernet
1.5.3 International
1.5.3.1 Submarine cable networks
1.5.3.2 Satellite networks

1.6 Broadband market 24
1.6.1 Overview
1.6.1.1 Broadband statistics
1.6.1.2 Emerging trends
1.6.1.3 Government support
1.6.1.3.1 National target set
1.6.1.3.2 Wholesale broadband
1.6.1.3.3 Next Generation Access
1.6.2 Cable modems
1.6.3 Asymmetrical Digital Subscriber Line (ADSL)
1.6.3.1 BT products
1.6.3.2 Broadband consumer access
1.6.3.2.1 Faster
1.6.3.2.2 Cheaper
1.6.3.3 Broadband providers
1.6.3.4 ADSL2+
1.6.3.4.1 Providers
1.6.3.5 SDSL
1.6.3.6 VDSL
1.6.4 Fibre-to-the-Home (FttH) networks
1.6.4.1 Costing fibre
1.6.4.2 Fibre access and Community Broadband Access networks
1.6.4.3 BT
1.6.4.4 Other developments
1.6.5 Broadband Powerline (BPL)
1.6.5.1 Broadband over the Electricity Network (BoEN)
1.6.5.2 Scottish and Southern Energy (SSE)
1.6.6 Wireless broadband
1.6.6.1 Regulatory environment
1.6.6.2 Spectrum 900/1800MHz
1.6.6.3 Spectrum 1452/1492MHz
1.6.6.4 Spectrum 2.6GHz
1.6.6.5 Spectrum 3.4GHz
1.6.6.6 Spectrum 5.8GHz
1.6.6.7 Spectrum 10GHz
1.6.6.8 Spectrum 28GHz
1.6.6.9 Spectrum 71-86GHz
1.6.6.10 Other spectrum awards
1.6.6.11 Digital dividend spectrum
1.6.6.12 WLAN/WiFi
1.6.6.12.1 Overview
1.6.6.12.2 Major players
1.6.6.12.2.1 The Cloud
1.6.6.12.2.2 British Telecom
1.6.6.12.2.3 Hospitality Services
1.6.6.12.2.4 T-Mobile
1.6.6.12.2.5 Broadreach Networks
1.6.6.12.2.6 Inspired Broadcast Networks
1.6.6.12.2.7 Interoute
1.6.6.12.2.8 O2
1.6.6.13 WiMAX
1.6.6.13.1 BT
1.6.6.13.2 UK Broadband
1.6.6.13.3 Freedom4
1.6.6.13.4 Libera
1.6.6.13.4.1 On-Communications
1.6.6.13.5 Metropolitan WiMAX
1.6.6.13.5.1 Brighton
1.6.6.13.5.2 London
1.6.6.13.5.3 Bristol
1.6.6.13.5.4 Canterbury
1.6.6.13.5.5 Manchester
1.6.6.13.5.6 Other projects
1.6.6.14 Internet via satellite
1.6.6.14.1 Overview
1.6.6.14.2 One-way
1.6.6.14.3 Two-way
1.6.6.14.4 Ultra-Wideband (UWB) devices
1.6.6.14.4.1 Radiation and 3G interference
1.6.7 Mobile broadband

1.7 Convergence 55
1.7.1 Overview of media convergence
1.7.2 Key general trends
1.7.3 Triple play models
1.7.4 Regulator issues
1.7.4.1 Ofcom
1.7.4.2 Digital Dividend Review
1.7.4.3 Releasing dividend spectrum
1.7.4.4 DTTV pay services
1.7.4.5 Digital switchover licensing
1.7.5 Digital TV (DTV)
1.7.5.1 Broadband TV (IPTV)
1.7.5.1.1 British Telecom
1.7.5.1.2 BBC
1.7.5.1.2.1 iPlayer
1.7.5.1.3 BSkyB
1.7.5.1.4 Virgin Media
1.7.5.1.5 HomeChoice
1.7.5.1.6 Other developments
1.7.5.2 Cable TV
1.7.5.2.1 Virgin Media
1.7.5.3 Satellite TV
1.7.5.3.1 Ofcom pay-TV market review
1.7.5.3.2 BSkyB
1.7.5.3.3 Freesat from Sky
1.7.5.3.4 FreeSat from the BBC
1.7.5.4 Digital Terrestrial TV
1.7.5.4.1 Set-top Boxes (STBs)
1.7.5.4.2 Personal Video Recorders (PVRs)
1.7.5.4.3 BBC
1.7.5.4.4 Freeview
1.7.5.4.5 BSkyB
1.7.5.4.6 Virgin Media
1.7.5.5 Video-on-Demand (VoD)
1.7.5.5.1 Virgin Media
1.7.5.5.2 BBC
1.7.5.5.3 Kangaroo
1.7.5.5.4 Other developments
1.7.5.6 VoIP
1.7.5.6.1 Regulatory issues
1.7.5.6.2 VoIP issues to be addressed
1.7.5.6.3 British Telecom
1.7.5.6.4 Orange
1.7.5.6.5 Global Crossing
1.7.5.6.6 Other developments
1.7.5.7 Interactive TV
1.7.5.7.1 Sample services
1.7.5.7.2 ITV on cable

1.8 Mobile communications 77
1.8.1 Overview of the UK’s mobile market
1.8.1.1 Mobile statistics
1.8.1.1.1 Operator market shares
1.8.2 Regulatory issues
1.8.2.1 Spectrum regulations and spectrum auctions
1.8.2.1.1 Spectrum trading
1.8.2.1.2 New uses of spectrum
1.8.2.2 Spectrum 2.6GHz
1.8.2.3 Spectrum 900MHz and 1800MHz
1.8.2.4 Spectrum 1452MHz to 1492MHz
1.8.2.5 10GHz to 40GHz
1.8.2.6 Other spectrum
1.8.2.7 Mobile interconnection
1.8.2.8 Third Generation (3G)
1.8.2.8.1 Licensing
1.8.2.8.2 Network sharing
1.8.2.8.3 Radio Frequency Identification (RFID)
1.8.2.8.4 4G licences
1.8.2.9 Roaming
1.8.2.9.1 Data roaming
1.8.2.10 Number portability
1.8.2.11 Mobile termination rates (MTRs)
1.8.3 Mobile technologies
1.8.3.1 Digital
1.8.3.2 Third Generation (3G) mobile
1.8.3.3 Hutchison 3
1.8.3.4 O2
1.8.3.5 Vodafone
1.8.3.6 T-Mobile
1.8.3.7 Orange
1.8.3.8 Femtocells
1.8.3.9 Fixed-Mobile Convergence (FMC)
1.8.4 Major mobile operators
1.8.4.1 Hutchison 3
1.8.4.2 O2
1.8.4.3 Vodafone
1.8.4.4 T-Mobile
1.8.4.5 Orange
1.8.4.6 Mobile Virtual Network Operators (MVNOs)
1.8.4.6.1 Virgin Mobile
1.8.4.6.2 Carphone Warehouse
1.8.4.6.3 Other operators
1.8.5 Mobile voice services
1.8.5.1 Prepaid cards
1.8.6 Mobile data services
1.8.6.1 Consumer use of multimedia services
1.8.6.1.1 Mobile applications
1.8.6.1.1.1 Music services
1.8.6.1.1.2 Other services
1.8.6.1.2 Video portals
1.8.6.1.2.1 EyeVibe
1.8.6.1.2.2 Orange World
1.8.6.1.2.3 Vodafone live!
1.8.6.1.2.4 Planet 3
1.8.6.2 Short Message Service (SMS)
1.8.6.3 Multimedia Messaging Service (MMS)
1.8.6.4 General Packet Radio Service (GPRS)
1.8.6.5 High-Speed Circuit Switched Data (HSCSD)
1.8.6.6 High-Speed Uplink Packet Access (HSUPA)
1.8.6.7 High-Speed Downlink Packet Access (HSDPA)
1.8.6.7.1 O2
1.8.6.7.2 T-Mobile
1.8.6.7.3 Vodafone
1.8.6.7.4 3
1.8.6.7.5 Orange
1.8.6.8 i-mode
1.8.6.9 BlackBerry
1.8.6.10 Enhanced Data for GSM evolution (EDGE)
1.8.6.11 Bundled mobile - notebook deals
1.8.6.12 Mobile broadband
1.8.6.12.1 Players
1.8.6.13 Mobile TV
1.8.6.13.1 Spectrum issues
1.8.6.13.2 Digital Video Broadcasting – Handheld (DVB-H)
1.8.6.13.3 Digital Audio Broadcasting (DAB-IP)
1.8.6.13.4 TDtv
1.8.6.13.5 MediaFLO
1.8.6.14 TETRA (TErrestrial Trunked RAdio)

1.9 Forecasts Broadband and Mobile ARPU and UMTS 111
1.9.1 Forecasts – broadband subscribers to 2018
1.9.1.1 Scenario 1 – higher broadband subscriber growth
1.9.1.2 Scenario 2 – lower broadband subscriber growth
1.9.2 Forecasts – mobile ARPU to 2013
1.9.3 Forecasts – UMTS to 2013

2. IRELAND 115
2.1 Key statistics 115

2.2 Telecommunications market 116
2.2.1 Overview of Ireland’s telecom market

2.3 Regulatory environment 117
2.3.1 History
2.3.2 Regulatory authority
2.3.2.1 Commission for Communications Regulation (ComReg)
2.3.3 Telecom sector liberalisation in Ireland
2.3.3.1 Privatisation of eircom
2.3.3.2 Interconnect
2.3.3.3 Access
2.3.3.3.1 Leased lines
2.3.3.4 Fibre access
2.3.4 Number Portability (NP)
2.3.5 Carrier PreSelection (CPS)

2.4 Fixed network operators in Ireland 122
2.4.1 Operator market shares
2.4.2 eircom
2.4.3 BT Ireland
2.4.4 Smart Telecom
2.4.5 Tele2
2.4.6 Other operators

2.5 Telecommunications infrastructure 128
2.5.1 National telecom network
2.5.2 Structural separation issues
2.5.3 Next Generation Networks (NGNs)
2.5.4 International
2.5.4.1 Submarine cable networks
2.5.4.2 Satellite networks

2.6 Broadband market 130
2.6.1 Overview
2.6.1.1 Broadband statistics
2.6.1.1.1 Delivering access
2.6.1.2 National Development Plan to 2013
2.6.1.2.1 National Broadband Scheme
2.6.1.3 Promoting broadband
2.6.1.4 Government networks
2.6.1.5 Other providers
2.6.1.6 Government support
2.6.1.7 EU support
2.6.1.8 Regional infrastructure
2.6.1.9 Wholesale bitstream
2.6.2 Cable modems
2.6.3 Asymmetrical Digital Subscriber Line (ADSL)
2.6.3.1 Alternative operators
2.6.3.2 ADSL2+
2.6.4 Fibre-to-the-Home (FttH) networks
2.6.5 Broadband Powerline (BPL)
2.6.6 Mobile broadband
2.6.7 Wireless broadband
2.6.7.1 1.7GHz band
2.6.7.2 10.5GHz band
2.6.7.3 Digiweb
2.6.7.4 National Fixed Wireless Point to Multipoint Licences (FWPMA)
2.6.7.4.1 26GHz band
2.6.7.4.2 3.5GHz band
2.6.7.5 Other developments
2.6.7.6 Other bands
2.6.7.7 WiFi
2.6.7.8 Worldwide Interoperability of Microwave Access (WiMAX)
2.6.7.9 WiFibre
2.6.7.10 Internet via satellite
2.6.7.10.1 SchoolSat

2.7 Convergence 145
2.7.1 Overview of media convergence
2.7.2 Key general trends
2.7.3 Triple play models
2.7.3.1 Smart Telecom
2.7.3.2 Magnet Networks
2.7.3.3 UPC Ireland
2.7.4 Regulatory issues
2.7.4.1 VoIP
2.7.4.2 Multichannel Multipoint Distribution Systems (MMDS)
2.7.5 Digital TV
2.7.5.1 Overview and statistics
2.7.5.1.1 Digital dividend
2.7.5.2 Broadband TV (IPTV)
2.7.5.3 Cable TV
2.7.5.3.1 Analogue
2.7.5.3.2 Digital cable TV
2.7.5.3.3 UPC Ireland
2.7.5.3.4 Casey Cablevision
2.7.5.4 Satellite TV
2.7.5.4.1 Digital satellite TV
2.7.5.4.2 BSkyB
2.7.5.5 Digital Terrestrial TV (DTTV)
2.7.5.6 Video-on-Demand (VoD)
2.7.5.7 VoIP
2.7.5.8 Digital cinema
2.7.5.9 Interactive TV (iTV)

2.8 Mobile communications 156
2.8.1 Overview of Ireland’s mobile market
2.8.1.1 Mobile statistics
2.8.1.1.1 Operator market shares
2.8.2 Regulatory issues
2.8.2.1 Spectrum regulations and spectrum auctions
2.8.2.1.1 3G spectrum
2.8.2.1.2 26GHz licences
2.8.2.1.3 1785-1805MHz band
2.8.2.1.4 70-80GHz band
2.8.2.1.5 UHF spectrum
2.8.2.2 Roaming
2.8.2.3 Mobile Number Portability (MNP)
2.8.2.4 Fixed-to-mobile call charges
2.8.2.5 Wideband Digital Mobile Data Services (WDMDS)
2.8.3 Mobile technologies
2.8.3.1 Digital
2.8.3.2 Third Generation (3G) mobile
2.8.3.2.1 Unlicensed Mobile Access (UMA)
2.8.4 Major mobile operators
2.8.4.1 Vodafone Ireland
2.8.4.2 O2 Ireland
2.8.4.3 Meteor Mobile Communications
2.8.4.4 3 Ireland
2.8.4.5 MVNOs
2.8.5 Mobile voice services
2.8.5.1 Prepaid
2.8.6 Mobile data services
2.8.6.1 Short Message Service (SMS)
2.8.6.1.1 Premium SMS (PSMS)
2.8.6.2 Multimedia Messaging Service (MMS)
2.8.6.3 General Packet Radio Service (GPRS)
2.8.6.4 High-Speed Circuit-Switched Data (HSCSD)
2.8.6.5 Enhanced Data for GSM Evolution (EDGE)
2.8.6.6 High-Speed Downlink Packet Access (HSDPA)
2.8.6.6.1 Vodafone
2.8.6.6.2 O2
2.8.6.6.3 3 Ireland
2.8.6.7 i-mode
2.8.6.8 BlackBerry
2.8.7 Mobile applications
2.8.7.1 Mobile TV

2.9 Forecasts Broadband, Mobile ARPU and UMTS 172
2.9.1 Forecasts – broadband subscribers to 2018
2.9.1.1 Scenario 1 – higher broadband subscriber growth
2.9.1.2 Scenario 2 – lower broadband subscriber growth
2.9.2 Forecasts – mobile ARPU to 2013
2.9.3 Forecasts – UMTS to 2013

3. GLOSSARY OF ABBREVIATIONS 176

LIST OF TABLES
Table 1 – Country statistics United Kingdom – 2008 1
Table 2 – Telecom revenue and investment statistics – 2007 1
Table 3 – Telephone network statistics – 2007 1
Table 4 – Internet user statistics – June 2008 1
Table 5 – Broadband statistics – March 2008 1
Table 6 – Mobile statistics – March 2008 1
Table 7 – National telecommunications authority 2
Table 8 – Cost of average telecoms services – 2002 - 2006 2
Table 9 – Communications retail sector revenue – 2001 - 2007 2
Table 10 – Communications revenue by sector – 2001 - 2007 3
Table 11 – Share of communications revenue by operator access – 2001 - 2006 3
Table 12 – Communications wholesale and retail revenue – 2002 - 2007 3
Table 13 – Call volumes, fixed-line and mobile – 2003 - 2007 4
Table 14 – Telecom connections: fixed, mobile, broadband and Internet – 2002 - 2007 4
Table 15 – Fixed-voice revenue by call type – 2002 - 2007 4
Table 16 – BT Openreach LLU volumes – 2004 - 2008 7
Table 17 – LLU, shared access price - connection, monthly rental – 2004 - 2007 8
Table 18 – BT’s wholesale charges by sector – 2008 8
Table 19 – Proportion of unbundled exchanges and connections – 2005 - 2008 9
Table 20 – Unbundled loops and access lines – 2004 - 2008 9
Table 21 – Share of non-BT lines by sector – 2002 - 2006 9
Table 22 – BT LLU and shared lines – 2004 - 2008 9
Table 23 – Numbers ported – 2004 - 2005 10
Table 24 – Lines with CPS – 2004 - 2008 10
Table 25 – WLR lines – 2004 - 2008 10
Table 26 – Market share of fixed voice calls (UK geographic) – 2002 - 2007 11
Table 27 – Fixed-voice traffic by type in minutes – 2002 - 2007 12
Table 28 – Fixed-telecom lines by type – 2002 - 2007 12
Table 29 – BT share of residential call types by traffic volumes – 2002 - 2007 12
Table 30 – BT fixed voice calls – 2004 - 2008 12
Table 31 – BT share of fixed-line and mobile connections – 2002 - 2007 13
Table 32 – BT financial data – 2006 - 2008 13
Table 33 – BT revenue by operating division and annual change - 2007 - 2008 13
Table 34 – BT New wave revenue – 2006 - 2008 13
Table 35 – BT financial data and annual change – 2007 - 2008 13
Table 36 – BT retail revenue by sector – 2006 - 2008 14
Table 37 – KCOM revenue – 1999 - 2008 15
Table 38 – Cable & Wireless financial data – 2006 - 2008 16
Table 39 – Cable & Wireless International operating data – 2007 - 2008 16
Table 40 – Virgin Media revenue – 2003 - 2008 16
Table 41 – Virgin Media revenue by sector – 2005 - 2008 17
Table 42 – Virgin Media subscribers by sector – 2005 - 2008 17
Table 43 – COLT financial data – 2006 - 2008 17
Table 44 – THUS subscribers – 2006 - 2008 18
Table 45 – THUS financial data – 2004 - 2008 18
Table 46 – Carphone Warehouse revenue, profit and annual change – 2007 - 2008 19
Table 47 – Fixed lines in service and teledensity – 1995; 1997; 1999 - 2007 20
Table 48 – BT retail PSTN and ISDN lines – 2004 - 2008 20
Table 49 – BT Openreach wholesale PSTN and ISDN lines – 2004 - 2008 20
Table 50 – Broadband retail revenue – 2001 - 2007 25
Table 51 – Broadband connections by type – 2002 - 2007 25
Table 52 – Market share of broadband subscribers by type – 2002 - 2007 25
Table 53 – ISP market share of broadband subscribers – 2006 - 2007 25
Table 54 – Broadband availability by households – 2000 - 2008 26
Table 55 – UK broadband market overview – 2004 - 2007 26
Table 56 – Broadband penetration by technology – 2004 - 2008 27
Table 57 – Total broadband subscribers by type – 2004 - 2008 27
Table 58 – Broadband subscribers by type – incumbent or other provider – 2007 - 2008 27
Table 59 – Percentage Internet access by dial-up and broadband – 2000 - 2007 28
Table 60 – Dial-up Internet usage in minutes – 2002 - 2007 28
Table 61 – PC, broadband and Internet household penetration – 2000 - 2007 28
Table 62 – Broadband and narrowband share of connections – 2004 - 2007 28
Table 63 – B2C e-commerce sales – 2007 - 2012 28
Table 64 – Virgin Media subscribers by sector – 2007 - 2008 31
Table 65 – Virgin Media ARPU – 2007 - 2008 31
Table 66 – Virgin Media broadband subscribers by speed of service – 2007 - 2008 31
Table 67 – Virgin Media financial data – 2007 - 2008 31
Table 68 – xDSL subscribers – 2000 - 2008 32
Table 69 – Average UK residential broadband subscription prices by speed – 2001 - 2007 34
Table 70 – BT retail and wholesale broadband subscribers – 2004 - 2008 36
Table 71 – WiFi hotspots by operator – June 2008 46
Table 72 – Freedom4 financial data – 2006 - 2008 50
Table 73 – Mobile broadband connection types and usage – 2008 55
Table 74 – Mobile broadband market share – September 2008 55
Table 75 – Availability of digital services – 2008 56
Table 76 – Adoption of digital services – March 2008 56
Table 77 – Proportion of bundled services by type – 2005 - 2008 57
Table 78 – Statistical overview of the digital TV market – 2005 - 2008 60
Table 79 – Market share of TV homes by platform (primary sets) – 2005 - 2008 60
Table 80 – Digital TV take up, share of main TV sets – 2004 - 2008 60
Table 81 – Share of multichannel TV by technology – 2004 - 2008 61
Table 82 – Digital TV share of net additions – 2004 - 2008 61
Table 83 – BT Vision subscribers – 2007 - 2008 62
Table 84 – Cable TV subscribers and penetration – 2003 - 2008 65
Table 85 – Virgin Media subscribers, ARPU and operational statistics – 2006 - 2008 65
Table 86 – Virgin Media revenue by sector – 2005 - 2008 66
Table 87 – Free-to-view satellite households - 2003 - 2008 66
Table 88 – BSkyB subscriber statistics - 2005 - 2008 67
Table 89 – BSkyB annualised ARPU - 2005 - 2008 67
Table 90 – BSkyB revenue, operating profit and annual change - 2007 - 2008 68
Table 91 – Homes equipped for DTTV – 2006 - 2007 69
Table 92 – DTTV equipment sales – 2005 - 2008 70
Table 93 – VoIP users as % of total Internet subscribers – 2005 - 2008 75
Table 94 – BT VoIP subscribers – 2006 - 2008 76
Table 95 – Mobile and fixed-line voice traffic and total traffic in minutes – 2005 - 2007 78
Table 96 – Mobile call revenue by operator – 2002 - 2008 78
Table 97 – Mobile retail revenue – 2002 - 2008 78
Table 98 – Mobile retail revenue by service – 2002 - 2007 78
Table 99 – Mobile retail ARPU by service – 2002 - 2007 79
Table 100 – Mobile operators, subscribers and annual change – March 2008 79
Table 101 – Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2008 79
Table 102 – 3G subscribers by operator and annual change – 2006 - 2008 80
Table 103 – 3G subscribers and percentage of total subscribers – 2003 - 2008 80
Table 104 – Percentages of mobile and fixed phones in homes – 2000 - 2008 80
Table 105 – Consumer methods of making/receiving calls – 2004 - 2005 80
Table 106 – Mobile subscribers by operator – 2000 - 2008 81
Table 107 – Mobile retail revenue by operator – 2000 - 2007 81
Table 108 – Total mobile retail revenue by sector – 2002 - 2007 81
Table 109 – Mobile share of outbound calls – 2002 - 2007 81
Table 110 – Average mobile charges by service – 2000 - 2007 82
Table 111 – Average mobile retail call and messaging revenue – 2002 - 2006 82
Table 112 – Mobile market share by operator – 2004 - 2008 82
Table 113 – Share of net adds by network operator – 2005 - 2008 82
Table 114 – 3G licence results – April 2000 85
Table 115 – European roaming charges – 2007 - 2009 87
Table 116 – O2 data roaming tariffs – 2007 - 2008 88
Table 117 – Mobile numbers ported – 2003 - 2005 88
Table 118 – Average mobile termination charges (historic) – 2000 - 2005 89
Table 119 – O2 financial data – 2007 - 2008 93
Table 120 – O2 quarterly ARPU – blended, contract, prepaid and data – 2006 - 2008 93
Table 121 – O2 subscribers, prepaid and contract – 2005 - 2008 94
Table 122 – Vodafone ARPU – blended, contract and prepaid – 2005 - 2008 94
Table 123 – Vodafone mobile non voice as % service revenue – 2005 - 2008 95
Table 124 – Vodafone 3G and live! subscribers – 2005 - 2008 95
Table 125 – Vodafone subscribers and proportion prepaid – 2001 - 2008 95
Table 126 – Vodafone Group revenue by sector and annual change – 2007 - 2008 95
Table 127 – T-Mobile financial data – 2005 - 2007 96
Table 128 – T-Mobile subscribers – 2005 - 2008 97
Table 129 – Orange subscribers, contract and prepaid – 2006 - 2008 98
Table 130 – Orange revenue – 2005 - 2008 98
Table 131 – Orange ARPU by category – 2006 - 2008 98
Table 132 – Virgin Mobile subscribers – 2005 - 2008 98
Table 133 – Carphone Warehouse subscribers – 2002 - 2008 99
Table 134 – Carphone Warehouse mobile revenue – 2006 - 2008 99
Table 135 – Percentage of prepaid customers per operator – 2003 - 2007 100
Table 136 – Average cost per mobile minute – 2002 - 2007 100
Table 137 – Prepaid and contract subscribers – 2002 - 2007 100
Table 138 – Vodafone live! subscribers – 2005 - 2007 103
Table 139 – Total and average text messages sent – 1999 - 2007 104
Table 140 – SMS and MMS revenue by operator – 2006 - 2008 104
Table 141 – SMS and MMS volumes by operator – 2006 - 2008 104
Table 142 – Mobile broadband market share – September 2008 108
Table 143 – Forecast broadband subscribers – higher market growth scenario – 2007 - 2012; 2018 112
Table 144 – Forecast broadband subscribers – lower market growth scenario – 2007 - 2012; 2018 112
Table 145 – Forecast mobile ARPU - 2005 - 2010; 2013 113
Table 146 – Data and voice ARPU per subscriber – 2002 - 2007 113
Table 147 – ARPU by subscription type – 2002 - 2007 113
Table 148 – Forecast UMTS subscribers – 2007 - 2010; 2013 114
Table 149 – Country statistics Ireland – 2008 115
Table 150 – Telecom revenue and investment statistics – 2008 115
Table 151 – Telephone network statistics – 2007 115
Table 152 – Internet user statistics – June 2008 115
Table 153 – Broadband statistics – June 2008 115
Table 154 – Mobile statistics – March 2008 115
Table 155 – National telecommunications authority 116
Table 156 – Market revenue share by fixed, mobile and broadcasting sectors - 2002 - 2008 117
Table 157 – Fixed-line, mobile and broadcasting revenue - 2005 - 2008 117
Table 158 – Proportion of fixed-line revenue by service - 2004 - 2008 117
Table 159 – Unbundled loops and access lines – 2004 - 2008 119
Table 160 – LLU, shared access price - connection, monthly rental (€) – 2004 - 2007 120
Table 161 – eircom access channels: PSTN, ISDN, ADSL and annual change – 2007 - 2008 120
Table 162 – Access paths – 2005 - 2008 120
Table 163 – eircom leased lines by type and annual change – 2005 - 2008 121
Table 164 – Numbers ported – 2003 - 2007 121
Table 165 – Indirect access lines: CPS and WLR – 2005 - 2008 122
Table 166 – Fixed-line and mobile voice traffic in minutes - Q2 2008 122
Table 167 – Alternative operator share of fixed-line revenue by sector- 2007 - 2008 123
Table 168 – Total fixed-line revenue (€ million) - 2006 - 2008 123
Table 169 – Proportion of fixed-line revenue by sector - 2006 - 2008 123
Table 170 – Fixed-line call volumes: incumbent and OAOs - 2005 - 2008 123
Table 171 – eircom financial data - 2001 - 2007 124
Table 172 – eircom financial data - 2007 - 2008 124
Table 173 – eircom revenue by sector and annual change - 2007 - 2008 124
Table 174 – eircom voice and data revenue by type and annual change - 2006 - 2008 124
Table 175 – eircom access channels subscribers – 2006 - 2008 125
Table 176 – eircom voice traffic minutes by sector and annual change – 2007 - 2008 125
Table 177 – BT Ireland broadband subscribers - 2006 - 2007 126
Table 178 – BT Ireland revenue (All Ireland) - 2006 - 2007 126
Table 179 – Smart Telecom financial data - 2003 - 2005 127
Table 180 – Smart Telecom subscriber statistics by sector - 2005 127
Table 181 – Fixed lines in service and teledensity – 1995 - 2007 128
Table 182 – Direct / indirect access paths – 2005 - 2008 129
Table 183 – Broadband penetration by technology – 2006 - 2007 131
Table 184 – Dial-up Internet subscribers – 2005 - 2008 132
Table 185 – Total Internet users – 2005 - 2008 132
Table 186 – Total broadband subscribers by access type – 2002 - 2008 132
Table 187 – Internet share by platform - 2004 - 2008 132
Table 188 – Broadband and Internet annual growth by platform - 2006 - 2008 132
Table 189 – Share of total broadband market by operator - 2004 - 2008 133
Table 190 – Proportion of DSL access by type - 2004 - 2008 133
Table 191 – Proportion of broadband subscriptions by access speed – June 2008 133
Table 192 – Broadband subscriptions by access speed – March 2008 133
Table 193 – UPC Ireland subscribers – 2005 - 2008 137
Table 194 – UPC Ireland subscribers – 2007 - 2008 137
Table 195 – DSL access provision by type and operator – 2002 - 2008 138
Table 196 – Broadband market share by type and operator – 2005 - 2008 138
Table 197 – eircom’s ADSL and bitstream lines – 2004 - 2008 138
Table 198 – Mobile broadband subscribers – 2007 - 2008 140
Table 199 – Wireless broadband subscribers – 2005 - 2008 141
Table 200 – Wireless hotspots and access points - 2007 - 2008 144
Table 201 – Statistical overview of Ireland’s broadcasting market - 2006 - 2008 148
Table 202 – Take-up of broadcasting services, % of total - 2002 - 2008 148
Table 203 – Digital TV: cable and satellite market share - 2004 - 2008 148
Table 204 – Digital Pay TV subscribers as % of pay TV – 2004 - 2008 150
Table 205 – Cable TV subscribers and penetration – 2000 - 2008 150
Table 206 – Digital cable TV subscribers – 2005 - 2008 151
Table 207 – UPC Ireland subscribers – 2005 - 2008 151
Table 208 – UPC Ireland revenue – 2006 - 2007 152
Table 209 – Satellite TV antennae and home penetration – 1992 - 2008 152
Table 210 – BSkyB satellite TV subscribers – 2003 - 2008 153
Table 211 – Operator blended ARPU – 2005 - 2008 156
Table 212 – Mobile operators, subscribers and annual change – March 2008 157
Table 213 – Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2008 157
Table 214 – Mobile market revenue: voice and data - 2005 - 2008 157
Table 215 – Mobile traffic volume in minutes - 2005 - 2008 158
Table 216 – Mobile share of subscribers by operator - 2005 - 2008 158
Table 217 – Mobile share of net adds by operator - 2005 - 2008 158
Table 218 – Mobile numbers ported (cumulative) – 2003 - 2008 161
Table 219 – Vodafone subscribers – 2006 - 2008 163
Table 220 – Vodafone ARPU: blended, prepaid and contract – 2006 - 2008 164
Table 221 – O2 mobile financial data – 2007 - 2008 164
Table 222 – O2 annualised ARPU, blended, prepaid and contract – 2006 - 2008 164
Table 223 – O2 subscribers – 2006 - 2008 165
Table 224 – Meteor Mobile subscribers – 2006 - 2008 165
Table 225 – Meteor Mobile revenue and annual change - 2007 - 2008 165
Table 226 – Meteor Mobile ARPU - 2006 - 2008 166
Table 227 – 3 Ireland subscribers – 2006 - 2008 166
Table 228 – Mobile voice minutes – 2005 - 2008 167
Table 229 – Prepaid versus postpaid share of subscribers – 2000 - 2009 167
Table 230 – Proportion of prepaid subscribers by operator – 2006 - 2008 167
Table 231 – Mobile data as proportion of total revenue - 2006 - 2008 168
Table 232 – SMS messages sent – 2000 - 2008 169
Table 233 – MMS messages sent – 2005 - 2008 169
Table 234 – Mobile broadband subscribers – 2007 - 2008 170
Table 235 – Forecast broadband subscribers – higher market growth scenario – 2007 - 2012; 2018 172
Table 236 – Forecast broadband subscribers – lower growth scenario – 2007 - 2012; 2018 173
Table 237 – Forecast mobile ARPU - 2005 - 2010; 2013 174
Table 238 – Forecast UMTS subscriber growth – 2006 - 2010; 2013 174

LIST OF EXHIBITS
Exhibit 1 – EU – The New Regulatory Framework (NRF) 5
Exhibit 2 – Access and the local loop 8
Exhibit 3 – Principal submarine cables from the UK – 2008 23
Exhibit 4 – BT’s wholesale DSL products – 2008 32
Exhibit 5 – Estimated cost of fibre by deployment technology – 2008 37
Exhibit 6 – Wireless opportunities using technology and frequencies 41
Exhibit 7 – Spectrum auction results 10GHz - February 2008 44
Exhibit 8 – WLAN operator business models - 2008 46
Exhibit 9 – Operators’ service bundling offers – June 2008 57
Exhibit 10 – Technology developments in bundled services – 2008 58
Exhibit 11 – Snapshot of digital TV services and providers – June 2008 61
Exhibit 12 – Digital broadcasting switchover timetable – 2008 - 2012 69
Exhibit 13 – Popular VoIP providers – 2008 74
Exhibit 14 – 3G licensee and infrastructure suppliers 86
Exhibit 15 – 3G licence results – June 2002 159
Exhibit 16 – WDMDS licences: operators, spectrum and fees – 2005 162


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