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Fixed–Mobile Convergence in Enterprise Voice in Europe: Forecasts 2008–2013
Analysys Mason Group, Nov 2008
“As fixed–mobile substitution continues, enterprise interest in FMC is still being driven by a desire to reduce mobile bills, especially for calls from fixed to mobile, and for roaming charges. The opportunity for integrating Wi-Fi and cellular voice depends on these charges remaining high,” Margaret Hopkins, Associate.
Given the acceleration of mobile substitution in business voice, and the accompanying decline in fixed voice revenue, fixed–mobile convergence is increasingly important in the enterprise voice market. A number of competing technologies, including IN, VoIP, UMA and dual-mode phones, are offering integrated voice services and one-number working. This report looks at the drivers of, and obstacles to, growth in the fixed–mobile convergence market, and analyses the differences between countries in Western Europe. It provides forecasts for spend on business voice, including converged voice solutions, for organisations of 20–500 and 500+ employees in France, Germany, Italy, Spain, Sweden, the UK and Western Europe.
Fixed–Mobile Convergence in Enterprise Voice in Europe: Forecasts 2008–2013 answers your key questions:
- How fast is enterprise fixed voice revenue going to decline, and is enterprise mobile voice revenue going to make up for it?
- What type of FMC is going to predominate in enterprises – software based, PBX based, or network based?
- How important are dual-mode phones going to be in business FMC?
- Is it important to offer a path to unified communications?
Who should read this report:
- Mobile operators that want to maximise their share of the enterprise voice market and prepare to counter fixed operators offering FMC voice solutions.
- Fixed operators that want to reverse the decline in their share of the enterprise voice market by offering mobile as well as fixed voice services.
- End users (corporate telecoms managers and CIOs) that want a concise overview of what FMC technologies can offer them and guidance on which are most future proof.
- Systems integrators that are considering offering FMC solutions as part of their corporate IT package.
- Vendors that want to understand what will drive take-up of their FMC products and which technologies are most likely to be deployed.
- Non-facilities-based service providers that want to develop network-neutral FMC offerings that use new approaches to mobile voice to the best advantage.
- Bankers that want to understand the potential market for new FMC technologies and which are the most promising areas.
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