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Analysis of the Philippines as an Offshore Call Center or BPO Services Location
Asia Pacific Research Group (APRG), Nov 2008, Pages: 11

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  Table of Contents  
  Companies Mentioned  
    
    
   
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1. Philippines Call Center Location Analysis
- Language
- Property and Real Estate
- Security
- Infrastructure
- Employee Loyalty and Turnover
- Wages and Benefits
- Political Stability
- Service Delivery Excellence
- Telecommunications

2. SWOT Analysis and Guidance

3. Companies Mentioned in this Report
- Dell
- AOL
- Accenture
- IBM
- PeopleSupport


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