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Replicating Gains from Six Sigma and Lean
American Productivity & Quality Center (APQC), March 2004, Pages: 130
Six Sigma/Lean programs drive process improvement, data-driven decisions, and a common continuous improvement language into organizations. And knowledge management tools and processes help organizations apply knowledge at the right time and place to improve and evolve business processes. Used together, organizations with multiple plants, locations, and operations can realize supercharged multiples of savings from Six Sigma/Lean projects by replicating best practices and lessons learned. Imagine the power and savings that can result from reusing and improving the organization's best process enhancements.
This report examines how best-practice organizations supercharge their continuous improvement programs with effective knowledge capture, sharing, and replication processes. Using their insights, this benchmarking study offers suggestions, models, and tools for organizations that wish to improve the output of their Six Sigma/Lean continuous improvement programs.
This report provides an overview and model for Six Sigma/Lean and details strategic enablers for knowledge capture and transfer, methodologies and an environment for replication, and replication measures and recognition. These study findings are followed by in-depth case studies of the site visited best-practice partners.
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