Life and pension insurers spending on policy administration systems will grow by almost 5% between 2001 and 2004, as they seek to capitalize on the growth in new products and markets across Europe. By contrast, property and casualty insurers will cut their expenditure by almost 2% between 2001 and 2004. This executive report seeks to explain this divergence by examining the key business and technology drivers affecting insurers’ back office strategies, and then outlining the vendor opportunity in this space.
