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Next Generation Internet Banking: Successfully maximising revenue streams

The Asian Banker, Feb 2008, Pages: 100


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TOP REASONS WHY YOU SHOULD BUY THIS REPORT TODAY

- Benchmark your internet banking strategies for future success.
- Learn from the key players in developing a successful internet banking business model.
- Understand your revenue and growth potential with internet banking.
- Learn the best practice and operational insights in developing the Internet as an effective sales channel.

Over the last decade Internet Banking propositions have evolved from simple brochures into supermarket stores. Today, Internet Banking itself has become a mainstream offering with all first and second tier banks offering internet banking facilities in the Asia Pacific. The channel is no longer a competitive advantage but necessity and the focus has shifted to transforming Internet Banking into highly interactive personal portals. Banks across the region are working on sophisticated navigation systems, interactive tools, integrated processing of account and product applications, segmented offerings and targeted marketing strategies.

Leading banks in the region are also actively pursuing strong revenue performance, customer retention, deposit generation and increasing efforts to integrate the Internet banking platform with call centre and mobile phone banking.

This report presents the latest developments and initiatives in converting Internet Banking into an effective sales channel and creating a highly interactive portal for better customer retention, usage and satisfaction.

Benefits of the report:

- Identify and present the best practices and benchmarks in the internet banking industry
- Provides strategic and operational insights to guide the institutions in establishing Internet banking as an effective sales channel
- Provides operational insights in client acquisition
- Identify key elements in personalising relationships for Internet Banking customers
- Identify the risks and challenges in internet banking and select approaches that have been successful in overcoming them

This report is essential reading for:
- Heads of Consumer Banking
- Heads of Internet Banking / E-channels
- Heads of Strategic Planning
- Information Managers
- Regulators who wish to understand successful Internet Banking strategies and tools,
- Related technology vendors and consulting firms.



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