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If Vendor Negotiations Fail, Push the Button on Plan B

Info-Tech Research Group, July 2009, Pages: 6


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In some cases, a vendor is simply unwilling to consider price reductions during contract negotiations. In these situations, it is often helpful to have a plan B and consider the possibility of switching vendors.

This research note is based on recent interviews that Info-Tech conducted with 24 IT professionals about the strategies and tactics they use to get a reduced price when negotiating contracts with vendors. This note includes:

A case study outlining how an IT consultant helped Company X save between 10-20% off of an existing hardware contract by switching vendors.
Recommendations for preparing a successful plan B to switch vendors when an incumbent is unwilling to reduce its price.
Cut costs for the organization by preparing a successful backup plan and making a smooth vendor transition.



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