The IBISWorld Debt Collection in Australia report consists of firms that attempt to retrieve debt payments from delinquent individuals and businesses who have fallen sufficiently short of the terms and conditions outlined by their loan agreements. A firm can act as an agent on the behalf of a creditor for which the firm receives a fee or percentage of the total amount collected. The alternative form of debt collection agency is known as a debt buyer. These firms purchase 'bad' debt from the original creditors at a discount to its face value. This exchange of ownership does not impact the underlying obligation and enables the acquiring agency to collect upon the full value of the original loan.
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