A recent Info-Tech study of over 800 IT practitioners reveals that up to 56% of organizations have adopted or are currently adopting telework for some staff. While IT is responsible for the technology and support that enables telework, the business as a whole must ensure the pillars of manager and employee training and policy and performance management are in place.
- Benefits of teleworking. - Building blocks for a successful teleworking strategy. - Crucial areas of manager and employee training. - Recommendations for successful telework training.
Both managers and employees must be trained in the science and art of telework.