Sustain Telework with Soft-Skills Training

Info-Tech Research Group, September 2009, Pages: 7

A recent Info-Tech study of over 800 IT practitioners reveals that up to 56% of organizations have adopted or are currently adopting telework for some staff. While IT is responsible for the technology and support that enables telework, the business as a whole must ensure the pillars of manager and employee training and policy and performance management are in place.

- Benefits of teleworking.
- Building blocks for a successful teleworking strategy.
- Crucial areas of manager and employee training.
- Recommendations for successful telework training.

Both managers and employees must be trained in the science and art of telework.

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