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A Slice of SaaS Data: Technology Capabilities Confirm SaaS’ Enterprise Positioning
Saugatuck Technology, Sep 2009, Pages: 4
What is important to users and buyers in traditional IT is also what is important to them when it comes to software-as-a-service (SaaS). Recent research indicates that decision makers consider the availability of backup/recovery, disaster recovery, software development platform/tools, Web Services API, and SLA compliance data are the most important into technology considerations for SaaS selection. These top five considerations clearly fall into two categories – recovering from application problems, and developing/customizing the SaaS solution for integration into the business.
In this Strategic Perspective, we provide insights into the technology considerations for SaaS selection amongst enterprises, and the resulting implications for vendors. The insights are based on findings from our worldwide web survey conducted after the current economic recession began, with more than 1700 respondents indicating how important specific technology capabilities are to them in selecting SaaS solutions.
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