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Business FMC Adoption Remains a Challenge in an Increasingly Mobile World
In-Stat/MDR, Aug 2009, Pages: 21
Fixed mobile convergence (FMC) is viewed differently by many segments of the telecommunications industry. Whether we are talking about transparent hand-offs between cellular and Wi-Fi WLAN networks, or extending IP-PBX capabilities to mobile phones, one thing remains consistent: FMC has had a mixed response from end-users. IT managers, service providers, and integrators may have a good understanding of the benefits FMC provides, but until workers actually use these capabilities, these benefits and associated ROI improvements will go unrealized.
This report updates three years of primary research among business end-users on multiple FMC applications, including dual-mode FMC, twinning, simultaneous ringing, mobile PBX extensions, and find me/follow me VoIP applications. Current and planned adoption of these capabilities is reviewed and contrasted, as well as segmented by size of business, from SOHO to enterprise. Recent activity among industry leaders is reviewed, and 2008–2013 forecasts of worldwide business FMC handset connections and business FMC subscribers are provided. This report provides context to help the reader understand the role of FMC and fixed wireless applications.
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