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Roadside Assistance Service - More Than Just a Truck Stop Product Image

Roadside Assistance Service - More Than Just a Truck Stop

  • Published: September 2009
  • 63 Pages
  • Frost & Sullivan

Changing Commercial Driving Trends Help Roadside Assistance Service Providers to Keep on Trucking

There has been a sea change in the North American roadside assistance service market with shifting driving behavior and the use of advanced technologies. The nature and scale of services in truck stops and travel centers have evolved dramatically over the years and market participants need to keep re-assessing the main reasons drivers stop at a roadside assistance center. The introduction of disruptive technologies have resulted in drivers spending more time inside their trucks rather than alighting at truck stops or travel centers. Service providers will get a much-needed shot in the arm with the passing of the Environment Protection Agency (EPA) 2010 regulations, which mandate commercial vehicles to replenish diesel exhaust fluid (DEF) and use low-ash engine oil. The market is already working on creating a national distribution network for DEF and in preparation for the EPA 2010, travel centers are acquiring retail dispensers. Similarly, stringent regulations related to truck idling allow participants to attract and retain the trucking customer base by providing value-added products READ MORE >

1. Introduction and Definitions

2. Business Models

3. Market Metrics

4. Industry Challenges and Opportunities

5. Market Drivers and Restraints

6. Competitive Structure

7. Key Decision Factors

8. Supplier Analysis

9. Conclusions

10. Key to Abbreviations

11. Decision Support Database

12. About Frost & Sullivan

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