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SMEs in the UK: attracted to managed services

Ovum, Aug 2009, Pages: 21


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UK SMEs are aware of the benefits that new technology brings to their business. They are attracted by predictable monthly charging models and are good targets for bundled, managed and hosted services. There is clearly an opportunity for service providers offering managed services, with a significant number of SMEs interested in adopting new solutions as a managed service package.

This report presents the results of our survey of SMEs in the UK, outlining their budget priorities and attitudes to telecoms sourcing and usage.





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