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OpTier Experience Manager: "Closing the Loop" on Transaction Management Across the Data Center - End User Experience Gap
Enterprise Management Associates, Oct 2009, Pages: 4
On September 29, 2009, OpTier® launched OpTier Experience Manager, an innovative approach to End User Experience Management (EUEM). It supplements OpTier's successful CoreFirst® Business Transaction Management™ (BTM) solution with agentless end user experience monitoring, yielding a comprehensive view of each transaction as it traverses both the data center and the end-user 'last mile'.
A variety of competitors offer end user experience or transaction monitoring/management solutions. Relatively few, however, combine the two. The OpTier BTM Suite fully integrates two core products to yield a distinctive solution specifically optimized for high-throughput, 'can't fail', and advanced analytics transactions.
OpTier's differentiators include depth of integration, ease of deployment and maintenance, and a lightweight footprint. OpTier initially made a name for itself in the financial services marketplace and currently serves customers across a variety of vertical markets. CoreFirst, OpTier's flagship solution, automatically detects, tracks, maps, and prioritizes multi-tier transactions as they execute across the data center. OpTier Experience Manager 'closes the loop' by adding visibility to transaction availability, response time, and end user behavior. Currently in Beta, OpTier Experience Manager will be Generally Available (GA) at the end of October, 2009.
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