The evaluation and selection of an appropriate Business Intelligence (BI) solution is a challenging process involving a complex set of factors. IT managers need a strategy for managing the selection process. the authors have identified five core factors that should be part of any BI selection process. The ability of a solution to meet end-user requirements is one of these factors. This note provides a high-level introduction to this topic. In this note, IT managers will learn about:
- The importance of considering the end user base in the selection process.
- Critical questions to help IT managers understand end user requirements.
- Recommendations on how to use end-user requirements to inform the selection process.
- Ease the BI selection process by directing vendor evaluations with the help of end-user requirements.
