A commoditized market of basic services provided by co-location vendors makes it hard to differentiate one vendor from another. Also, organizations that discover they require recovery services at a later date that are not provided by their current co-location vendor will incur high switching costs to obtain these services. Include recovery services selection criteria when evaluating co-location vendors to differentiate services and prepare for possible future needs.
This research note discusses:
An explanation of suggested recovery services vendor criteria.
Examples of recovery services vendor criteria.
Recommendations for moving forward with recovery services co-location vendors.
Whether or not the current co-location strategy requires recovery services, it can be one way to differentiate vendor services while preparing for future needs.
