Worldwide Multi-Service Business Gateway Market Update
In-Stat/MDR, October 2009, Pages: 25
Multi-service business gateway (MSBG) defined as a small, medium, or branch office device specifically designed to serve multiple primary voice, data, and video communication functions. The MSBG market is comprised of a wide variety of devices, optimized for specific applications, such as secure routing, VoIP gateway and SIP trunking, as well as specialized solutions for the retail and education industries.
The MSBG market segment has always been about the application of existing technology, rather than the introduction of new technology. The adoption of multi-service devices continues to grow, with over 1 million MSBGs deployed, worldwide, over the past five years. The MSBG market for 2009 and 2010 will be severely challenged by the economic downturn. For this reason, In-Stat expects MSBG vendors to remain focused on branch office and other niche applications that offer product differentiation and limit direct competition. In the longer term, developing countries, such as China and India will present high revenue growth opportunities. In-Stat does not believe that NGN business services will emerge as a major MSBG application over the forecast period. Furthermore, the emergence of cloud-based services will erode MSBG office-in-a-box market potential.
This annual update research report provides a review of technology trends and activities in this nearly US$1 billion market segment. The report quantifies SMB and enterprise branch office sites worldwide, and provides US business survey data, as well as US and global MSBG shipment/revenue forecasts by application.
HIGHLIGHTS
- Over 110,000 MSBG devices will be shipped in the US in 2009
- Worldwide MSBG annual shipments will grow from 245,000 in 2009 to 331,000 by 2013.
- Worldwide MSBG revenue will grow to US$951 million by 2013.
In This Update
Introduction
The US Economic Downturn
- Bankruptcies on the Rise
- Corporate Cutbacks
MSBG Virtual Product Segment
- Secure Routers
- Hosted VoIP and QoS Management
- VoIP Gateway and SIP Trunking
- SOHO/SMB Office-in-a-Box
- Wireless Network Connectivity
- NGN Business Services
- Specialized Applications
- Education
- - Retail
- - Unified Communications (UC) Applications
Analysis and Forecasts
Business Office Site Forecasts
MSBG Market Assessment
- Secure Routers Will Remain Dominant
- Voice Systems Will Rebound
- Wireless Network Connectivity and Specialized Apps Offer Limited Growth
- NGN Business Services for SMB Markets Slow to Materialize
MSBG Forecast
List of Table
Table 1. 2009 MSBG Survey Respondents by Size of Business
Table 2. US Office Closures Over the Past Year
Table 3. US Business Employee Level Changes
Table 4. Future Hiring Expectations
Table 5. Total US Business Firms Forecast, 2007-2013, by Size of Business
Table 6. Total US Business Establishment Forecast, 2007-2013, by Size of Business
Table 7. Total US Branch Office Forecast, 2007-2013, by Size of Business
Table 8. Total Worldwide Main Site and Remote Office Forecast, 2007-2013, by Size ofBusiness (in Thousands)
Table 9. US Business Plans to Install MSBGs Over the Next 12 Months
Table 10. MSBG Penetration Across Business Office Sites by Size of Business
Table 11. MSBG Buying Decision Triggers
Table 12. PBX Procurement Plans Over Next 12 Months
Table 13. Types of Voice Communications Systems to be Purchased
Table 14. US Education Sector Adoption of UC
Table 15. Worldwide Enterprise MSBG Shipment and Revenue Forecast (US$ in Millions), 2008-2013, by Application
Table 16. US Enterprise Branch Office MSBG Market Share and Unit Forecast, 2008-2013
Table 17. Worldwide Enterprise Branch Office MSBG Market Share, 2008-2013
List of Figures
Figure 1. The MSBG Virtual Market Segment
Figure 2. Worldwide Branch Router Market Forecast, 2008-2013 (in Thousands)
Figure 3. Worldwide PBX Line Shipments Forecast, 2007-2013 (in Thousands)
Figure 4. Worldwide Hosted Centrex Installed Seat Forecast, 2007-2013 (in Thousands)
Figure 5. MSBG Buying Decision Criteria Matrix
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