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Tips, Tricks & Strategies for Collecting Late Payments from Your Clients – What Accountants Need to Know About Different Strategies From Gentle and Subtle to the Most Aggressive (and the Benefits and Risks of Both)
ExecSense, Nov 2009, Minutes: 60
In Tips, Tricks & Strategies for Collecting Late Payments from Your Clients, the analyst examines what accountants need to know about different strategies for getting clients to pay their bill, from the most gentle and subtle to very aggressive, and the benefits and risks of both. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPod or printed out) to update your knowledge on different strategies that can help expedite payment from clients yet also maintain the rapport and strength of the relationship. This webinar also includes templates of emails and phone messages that have been particularly successful for other accountants in getting clients to expedite their bill paying and can be customized for your own use.
Upon ordering, we will email you a link to download the webinar for viewing on your computer, mobile media device (iPod/iPhone, Blackberry), or printed out. The downloaded files will include the PowerPoint presentation, audio narration and jpeg images of the slides (for watching on your mobile media device).
The webinar is led by an expert on helping accountants collect late payments, Audrey Rubin, and focuses on:
- Everything you need to know in 60 minutes about different strategies for collecting late payments from clients, ranging from gentle to aggressive and the benefits and risks of both
- A look at how other accountants handle collecting late payments, at what point they turn their tone from “gentle” to “aggressive” and important lessons learned
- Templates of emails and phone messages that have been particularly successful in getting clients to pay their bills that can be customized for your own use
- How to answer the 10 most frequently asked “questions” from clients about extending payment terms, paying a different amount or any other type of “request”
Praise for ExecSense Webinars:
- Thorough, informative and interesting...an efficient, effective means of gaining in depth insight...” - Greg Nowak, Partner, Pepper Hamilton
- Well organized, well articulated, and easy to follow. The ExecSense webinar I attended was the best virtual learning experience I've had in quite some time.” – Brian K. Moore, HR Communications, Humana
- A tremendous time saver…” – Michael Goshko, Burns & Levinson
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