Australian Public Sector: Medicare Australia

Ovum, October 2009, Pages: 16

Medicare Australia administers a range of health and payment programmes including Medicare, the Pharmaceutical Benefits Scheme and others. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.

Overview
Medicare Australia
Agency description
Key facts
Major operational ICT outsourcing/services deals
Major ICT projects under way or pending
Organisation description
Agency role
Organisation structure
Organisation chart
Staff profile
Strategic issues
Budget overview
Operating budget
ICT budget
ICT contract expenditure
Information and communication technology
ICT organisation
Information Technology Services Division
Business and Development Division (eB&D)
ICT strategic plan
ICT initiatives and projects
Electronic Medicare claiming
Medicare Online
Medicare Easyclaim
ECLIPSE
Online claiming for PBS
Virtual call centre
Unique healthcare identifiers
Current ICT focus
Key ICT budget components
ICT procurement
Contracts/supplier commentary
IBM
Expiring ICT contracts
Acknowledgements
Useful links
Sources

List of Tables
Table 1: Staff numbers by location
Table 2: Operating expenses 2009-10 budget
Table 3: Operating expenses 2008-09 estimated actual
Table 4: ICT spend break-down for 2004-05
Table 5: Key ICT budget components
Table 6: ICT-related procurement plans for the 2009-10 period
Table 7: Contracts known to be expiring in the next two years

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