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The Survey of Higher Education Faculty: Use of Academic Library Interlibrary Loan Services
Primary Research Group, Dec 2009, Pages: 34
The report presents data on who uses academic library interlibrary loan services, and what its patrons think of various aspects of the interlibrary loan service. The study presents detailed data on what faculty think of the cost of interlibrary loan service, its timeliness, and the preparedness and knowledge of library interlibrary loan staff. Overall satisfaction ratings are broken down and listed separately for faculty from various academic disciplines, for tenured and non tenured faculty, and for many other criteria. Precise data on the extent to which faculty have bypassed interlibrary loan to procure materials without library staff assistance is also included.
The data is based on a survey of more than 550 higher education faculty in the United States and Canada. Data is presented in the aggregate and for 12 criteria including size of college, type of college, academic title and other factors.
Just a few of the report's many findings are that:
- In the entire sample, 81.36% have used their college library's interlibrary loan services, 18.64% have not.
- Nearly 90% of full professors have used inter-library loan services, whereas only a bit less than 69% of lecturers and instructors have done so.
- Half of faculty at institutions with less than 1,000 students had tried in the past two years to source materials on their own rather than through interlibrary loan.
- Private college faculty were somewhat more likely than public college faculty to rate their interlibrary loan service as excellent.
- At schools with an enrollment level of 1,000 to 2,500 students, 53.33% of the faculty found the costs of obtaining inter-library loan services to be excellent.
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